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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
53
Kundenzufriedenheit
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International journal of contemporary hospitality management
SpringerLink / Bücher
2,301
Industrial marketing management : the international journal for industrial and high-tech firms
888
Journal of business research : JBR
738
Europäische Hochschulschriften / 5
651
Journal of retailing and consumer services
615
Springer eBook Collection
540
Gabler Edition Wissenschaft
511
Springer eBook Collection / Business and Economics
457
The journal of business & industrial marketing
383
Research
357
Working paper / National Bureau of Economic Research, Inc.
309
International journal of hospitality management
305
NBER working paper series
302
Lehrbuch
291
Ifo Schnelldienst
246
The journal of services marketing
229
NBER Working Paper
213
The service industries journal
197
Journal of strategic marketing
186
Journal of the Academy of Marketing Science
186
Discussion paper / Centre for Economic Policy Research
178
ifo Schnelldienst
171
essentials
156
Journal of marketing
155
International journal of electronic customer relationship management : IJECRM
154
Gabler Research
153
Journal of business-to-business marketing
152
Neue betriebswirtschaftliche Forschung : Nbf
139
DUV / Wirtschaftswissenschaft
133
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
131
Gabler-Edition Wissenschaft
130
Management science : journal of the Institute for Operations Research and the Management Sciences
122
Journal of service research : JSR
120
Journal of travel and tourism marketing
119
Marketing intelligence & planning
119
Journal of hospitality marketing & management
117
Tourism management : research, policies, practice
117
Journal of service management
116
The journal of brand management : an international journal
115
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ECONIS (ZBW)
120
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1
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
2
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
3
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
4
Small accommodation providers and UGC web sites : perceptions and practices
Hills, Joshua Rupert
;
Cairncross, Grant
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10008992204
Saved in:
5
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
6
The visually impaired and consumption in restaurants
Faria, Marina Dias de
;
Silva, Jorge Ferreira da
; …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 721-734
Persistent link: https://www.econbiz.de/10009568734
Saved in:
7
Identifying the attributes of blue ocean strategies in hospitality
Yang, Jen-te
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 701-720
Persistent link: https://www.econbiz.de/10009568737
Saved in:
8
Customer-to-customer interaction (CCI) : a cross-cultural perspective
Nicholls, Richard
- In:
International journal of contemporary hospitality management
23
(
2011
)
2
,
pp. 209-223
Persistent link: https://www.econbiz.de/10009154087
Saved in:
9
Comparing Chinese and American attitudes towards complaining
Ekiz, Erdogan H.
;
Au, Norman
- In:
International journal of contemporary hospitality management
23
(
2011
)
3
,
pp. 327-343
Persistent link: https://www.econbiz.de/10009157090
Saved in:
10
An exploratory study of marketing, physical and people related performance criteria in hotels
Ramanathan, Ramakrishnan
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 44-61
Persistent link: https://www.econbiz.de/10009510231
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