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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
141
Kundenzufriedenheit
141
Dienstleistungsqualität
96
Service quality
96
Arbeitszufriedenheit
93
Job satisfaction
93
Hotel industry
87
Hotellerie
87
Consumer behaviour
80
Konsumentenverhalten
80
Beziehungsmarketing
56
Relationship marketing
56
Tourism employees
45
Tourismusberufe
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Employee retention
36
Mitarbeiterbindung
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Arbeitsverhalten
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Gastronomie
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Restaurant industry
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Work behaviour
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Gastgewerbe
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Hospitality industry
28
Emotion
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Arbeitskräfte
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Workforce
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Human Resource Management
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Personalmanagement
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Hospital
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Krankenhaus
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Leistungsmotivation
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Work motivation
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Satisfaction
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Beschwerdemanagement
15
China
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Complaint management
15
Customer service
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Holiday behaviour
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Kundenservice
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Urlaubsverhalten
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Karatepe, Osman M.
13
Han, Heesup
8
Jang, Soocheong
4
Jeong, Miyoung
4
Wong, IpKin Anthony
4
Fong, Lawrence Hoc Nang
3
Guchait, Priyanko
3
Gursoy, Dogan
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Jung, Hyo Sun
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Kong, Haiyan
3
Law, Chun Hung Roberts
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Lee, Jin-soo
3
Magnini, Vincent P.
3
Oh, Haemoon
3
Yoon, Hye Hyun
3
Alnawas, Ibrahim
2
Ampofo, Emmanuel Twumasi
2
Bai, Billy
2
Baum, Tom
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Bilgihan, Anil
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Brochado, Ana
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Bujisic, Milos
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Chen, Chun-Chu
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Cho, Seonghee
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Cobanoglu, Cihan
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Dedeoğlu, Bekir Bora
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Foroudi, Pantea
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Kwun, David J.
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Ladhari, Riadh
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International journal of contemporary hospitality management
International journal of hospitality management
586
Journal of retailing and consumer services
440
Journal of business research : JBR
420
Journal of vocational behavior
262
Discussion paper series / IZA
249
IZA Discussion Papers
248
Games and economic behavior
231
The service industries journal
226
The international journal of human resource management
220
Tourism management : research, policies, practice
216
The journal of services marketing
204
Journal of Services Marketing
197
Journal of hospitality marketing & management
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
189
Cogent business & management
181
Journal of travel and tourism marketing
174
Journal of economic theory
168
SpringerLink / Bücher
162
Group decision and negotiation
158
Economics letters
156
Journal of business ethics : JOBE
152
Journal of economic behavior & organization : JEBO
146
NBER working paper series
145
Working paper / National Bureau of Economic Research, Inc.
140
International journal of human resource management
139
Journal of business and psychology
124
NBER Working Paper
120
International Journal of Contemporary Hospitality Management
118
CESifo working papers
117
European Journal of Marketing
117
Journal of Managerial Psychology
117
Journal of managerial psychology
117
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
113
Working paper
113
Discussion paper / Centre for Economic Policy Research
112
International Journal of Bank Marketing
112
Tourism management perspectives : TMP
111
IZA Discussion Paper
108
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
106
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ECONIS (ZBW)
222
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1
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik
;
Guchait, Priyanko
;
Lei, Puiwa
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
Saved in:
2
Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
3
Development and initial validation of a hospitality employees' job satisfaction index : evidence from Australia
McPhail, Ruth
;
Patiar, Anoop
;
Herington, Carmel
;
Creed, …
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1814-1838
Persistent link: https://www.econbiz.de/10011447528
Saved in:
4
The role of work-to-leisure conflict in promoting frontline employees' leisure satisfaction : examining the job demand-control-support model
Lin, Jo-Hui
;
Wong, Jehn-Yih
;
Ho, Ching Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1539-1555
Persistent link: https://www.econbiz.de/10011476094
Saved in:
5
Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry
Karatepe, Osman M.
;
Karadas, Georgiana
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1254-1278
Persistent link: https://www.econbiz.de/10011403077
Saved in:
6
Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
Saved in:
7
Identifying antecedents and outcomes of festival satisfaction : the case of a cosmetics & beauty expo
Song, Hak-jun
;
Bae, So Young
;
Lee, Choong-Ki
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 947-965
Persistent link: https://www.econbiz.de/10011702103
Saved in:
8
Adult vocational decision, career satisfaction and future intention : insights from the hospitality industry
Zopiatis, Anastasios
;
Theocharous, Antonis L.
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2696-2720
Persistent link: https://www.econbiz.de/10011610941
Saved in:
9
Accommodation preferences of the girlfriend getaway market in Malaysia : self-image, satisfaction and loyalty
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2748-2770
Persistent link: https://www.econbiz.de/10011610959
Saved in:
10
Satisfaction, value and intention to return in hotels
Worsfold, Kate
;
Fisher, Ron
;
McPhail, Ruth
;
Francis, Mark
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2570-2588
Persistent link: https://www.econbiz.de/10011641600
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