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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
1,562
Journal of business research : JBR
767
Journal of retailing and consumer services
590
Industrial marketing management : the international journal for industrial and high-tech firms
485
Gabler Edition Wissenschaft
358
Springer eBook Collection
344
Springer eBook Collection / Business and Economics
334
International journal of hospitality management
294
Research
257
Europäische Hochschulschriften / 5
246
The journal of services marketing
226
The journal of business & industrial marketing
215
The service industries journal
210
Journal of strategic marketing
200
Lehrbuch
188
Journal of the Academy of Marketing Science
179
International journal of contemporary hospitality management
131
Journal of marketing
127
Cogent business & management
122
Journal of travel and tourism marketing
122
Journal of service research : JSR
120
Tourism management : research, policies, practice
118
Journal of hospitality marketing & management
117
The journal of product & brand management
113
Asia Pacific journal of marketing and logistics
111
The journal of brand management : an international journal
111
Journal of retailing
109
Journal of service management
109
essentials
107
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Gabler Research
102
Marketing intelligence & planning
102
European journal of marketing : EJM
100
Psychology & marketing
100
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
98
Hamburger Schriften zur Marketingforschung
97
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
87
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ECONIS (ZBW)
143
USB Cologne (EcoSocSci)
1
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21
The application of process modelling and simulation techniques to analising the impact of CRM implementation
Adebanjo, Dotun
- In:
International journal of electronic customer …
1
(
2007/08
)
4
,
pp. 341-353
Persistent link: https://www.econbiz.de/10003754378
Saved in:
22
The adoption of Customer Relationship Management (CRM) : an empirical study on Iranian firms
Keramati, Abbas
;
Zavareh, Javad Toufighi
;
Ellioon, A.
; …
- In:
International journal of electronic customer …
1
(
2007/08
)
4
,
pp. 354-373
Persistent link: https://www.econbiz.de/10003754381
Saved in:
23
Critical factors of ASP acceptance in SMEs: an empirical study of Chinese ASP clients
Lu, Xiang-hua
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 297-314
Persistent link: https://www.econbiz.de/10003787126
Saved in:
24
Supply chain architectural framework and supplier relationship model for consumer facing business
Parthiban, P.
;
Punniyamoorthy, M.
;
Ranga Janardhana, G.
; …
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 332-363
Persistent link: https://www.econbiz.de/10003787130
Saved in:
25
Customer relationship management strategy and firm performance: an empirical study
Hou, Jia-jeng
;
Tu, Hill Hung-jen
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 364-375
Persistent link: https://www.econbiz.de/10003787132
Saved in:
26
Research insights in electronic customer relationship management (e-CRM): a review of the literature (2000-2006)
Kevork, Eleni K.
;
Vrechopoulos, Adam P.
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 376-417
Persistent link: https://www.econbiz.de/10003787135
Saved in:
27
Adaptive web presence and evolution through web log analysis
Li, Xueping
;
Song, Laigang
;
Garcia-Diaz, Alberto
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 195-214
Persistent link: https://www.econbiz.de/10003779292
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28
Electronic customer relationship management applications and consumer trust in e-commerce
Lazakidou, Athina
;
Ilioudi, Stamatia
;
Siassiakos, …
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 262-275
Persistent link: https://www.econbiz.de/10003779497
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29
Customer relationship management resources and practices and customer voluntary behaviour : the evidence of passengers at Taiwan's international airport
Chen, Tser-yieth
;
Ling, Yu-Mei
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 276-296
Persistent link: https://www.econbiz.de/10003779504
Saved in:
30
Influence of managerial practices on customer transaction profitability : an investigation into the Brazilian e-retailing arena
Joia, Luiz Antonio
;
Sanz, Paulo Sérgio da Silva
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10003772073
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