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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
152
Relationship marketing
143
E-commerce
39
Electronic Commerce
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39
Consumer behaviour
37
Customer satisfaction
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customer relationship management
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Keramati, Abbas
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Askari, Narges
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Aziz, R. Abd El
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
783
Journal of retailing and consumer services
676
Industrial marketing management : the international journal for industrial and high-tech firms
438
SpringerLink / Bücher
355
International journal of hospitality management
334
IDB Publications (Working Papers)
267
The journal of services marketing
246
International Journal of Bank Marketing
245
The service industries journal
238
The journal of business & industrial marketing
222
Journal of strategic marketing
184
Technological forecasting & social change : an international journal
182
Journal of the Academy of Marketing Science
178
IMF Working Papers
169
International journal of business information systems : IJBIS
166
Cogent business & management
159
The international journal of bank marketing : IJBM
155
International journal of contemporary hospitality management
142
European Journal of Marketing
136
Journal of financial services marketing : JFSM
134
Journal of hospitality marketing & management
132
Journal of marketing
131
Journal of travel and tourism marketing
131
Psychology & marketing
131
Tourism management : research, policies, practice
131
Asia Pacific journal of marketing and logistics
130
Journal of service research : JSR
129
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
128
Gabler Edition Wissenschaft
122
Marketing intelligence & planning
121
Journal of Services Marketing
119
Journal of service management
119
Springer eBook Collection
119
Journal of retailing
114
The journal of product & brand management
114
Journal of Business & Industrial Marketing
111
The journal of brand management : an international journal
110
Services marketing quarterly
106
European journal of operational research : EJOR
105
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ECONIS (ZBW)
151
OLC EcoSci
9
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1
Concerns vital for mobile CRM in banking : a qualitative study
Awasthi, Preety
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 45-67
Persistent link: https://www.econbiz.de/10009783141
Saved in:
2
Enhancing customer loyalty in financial service through harnessing relationship marketing : the mediating effects of brand image
Pramanik, Shah Alam Kabir
;
Azam, Md. Shah
;
Rakib, Md. …
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 181-205
Persistent link: https://www.econbiz.de/10015064323
Saved in:
3
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
4
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
Saved in:
5
The relationships among information systems, knowledge sharing, and customer relationship management in banking industry
Phung, Thanh-Binh
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10011687970
Saved in:
6
Interacting effect of conformity and critical mass in technology acceptance : a conceptual model
Illia, Abdou
;
Lawson-Body, Assion
;
Lee, Simon
;
Roy, …
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 97-110
Persistent link: https://www.econbiz.de/10009297389
Saved in:
7
To understand the life cycle and customer adoption of mobile apps in modern India
Malik, Rajeshwari
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 273-290
Persistent link: https://www.econbiz.de/10012509235
Saved in:
8
The effect of an online live streaming quiz on the continuous use of mobile e-commerce platforms : an expectation confirmation model perspective
Wei, Chung-Lun
;
Lin, Mei-Ru
;
Liao, Kuan-Yi
;
Huang, Pin-Xuan
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10012509243
Saved in:
9
Exploring the factors influencing smartphone applications usage : a mixed method study
Zamani, Somayeh
;
Kazemi, Ali
;
Shahin, Arash
; …
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 105-125
Persistent link: https://www.econbiz.de/10011966904
Saved in:
10
New determinants of ease of use and perceived usefulness for mobile banking adoption
Raza, Syed Ali
;
Umer, Amna
;
Shah, Nida
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 44-65
Persistent link: https://www.econbiz.de/10011889867
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