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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
1,163
Journal of retailing and consumer services
773
SpringerLink / Bücher
671
Industrial marketing management : the international journal for industrial and high-tech firms
490
Technological forecasting & social change : an international journal
430
International journal of hospitality management
395
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Tourism management : research, policies, practice
262
NBER working paper series
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The journal of services marketing
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The journal of business & industrial marketing
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Journal of the Academy of Marketing Science
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Springer eBook Collection
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Journal of strategic marketing
209
The service industries journal
207
Journal of travel and tourism marketing
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Cogent business & management
196
NBER Working Paper
195
International journal of business information systems : IJBIS
191
Journal of marketing
190
Psychology & marketing
187
Information systems research : ISR
186
International journal of contemporary hospitality management
179
International journal of internet marketing and advertising : IJIMA
179
Gabler Edition Wissenschaft
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Management science : journal of the Institute for Operations Research and the Management Sciences
176
The journal of economic methodology
173
Journal of management information systems : JMIS
166
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of hospitality marketing & management
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Business horizons
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Finanz-Betrieb : FB ; Zeitschrift für Unternehmensfinanzierung und Finanzmanagement
161
The journal of brand management : an international journal
155
European journal of operational research : EJOR
154
Journal of marketing management : MM
151
Journal of information & knowledge management : JIKM
148
The journal of product & brand management
148
Asia Pacific journal of marketing and logistics
145
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ECONIS (ZBW)
151
OLC EcoSci
9
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1
Social customer relationship management and student empowerment in online learning systems
Anshari, M.
;
Alas, Y.
;
Yunus, N.
;
Sabtu, N. I.
;
Hamid, M. H.
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 104-121
Persistent link: https://www.econbiz.de/10011586438
Saved in:
2
Social customer relationship management, election and political campaign
Muhammad Anshari
;
Mohammad Nabil Almunawar
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 332-346
Persistent link: https://www.econbiz.de/10011989791
Saved in:
3
Improving retail banking loans recovery via data mining techniques : a case study from Indian market
Ravi, Vadlamani
;
Koparkar, Sagar
;
Raju, N. Prudhvi
; …
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 189-201
Persistent link: https://www.econbiz.de/10011586459
Saved in:
4
Understanding electronic social customer relationship management : foundations and current major themes
Constantinides, Efthymios
;
Yousif, Arsham
;
Vries, Sjoerd de
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 180-199
Persistent link: https://www.econbiz.de/10011471313
Saved in:
5
Social media monitoring : paradigm shift in CRM
Thute, Charudatta
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 231-238
Persistent link: https://www.econbiz.de/10010396369
Saved in:
6
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
Saved in:
7
Utilising social media to improve relationship quality : the case of the university library
Clark, Melissa N.
;
Bacon, Scott D.
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 384-410
Persistent link: https://www.econbiz.de/10011989802
Saved in:
8
Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
Saved in:
9
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
Saved in:
10
An examination of the e-mail and electronic relationship marketing practices of the USA's top 500 online retailers
Heiens, Richard A.
;
Narayanaswamy, Ravi
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 125-137
Persistent link: https://www.econbiz.de/10011688012
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