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An untapped gold mine? : exploring the potential of market basket analysis to grow hotel revenue
Solnet, David; Boztuğ, Yasemin; Dolnicar, Sara - In: International journal of hospitality management 56 (2016), pp. 119-125
Persistent link: https://www.econbiz.de/10011521743
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The impacts of complementary information technology resources on the service-profit chain and competitive performance of South African hospitality firms
Cohen, Jason F.; Olsen, Karen - In: International journal of hospitality management 34 (2013), pp. 245-254
Persistent link: https://www.econbiz.de/10009766690
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The effectiveness of implementing eco initiatives to recycle water and food waste in selected Cape Town hotels
Wyngaard, Audrey T.; De Lange, Ruan - In: International journal of hospitality management 34 (2013), pp. 309-316
Persistent link: https://www.econbiz.de/10009767496
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Who to work for : a South African hotel or resort?
Naude, Miss Rosa; Kruger, Stefan; Saayman, Melville - In: International journal of hospitality management 33 (2013), pp. 331-338
Persistent link: https://www.econbiz.de/10009746350
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The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone; Lam, Terry - In: International journal of hospitality management 27 (2008) 4, pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
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The relationship between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals
Kim, Yeong Gug; Suh, Bo Won; Eves, Anita - In: International journal of hospitality management 29 (2010) 2, pp. 216-226
Persistent link: https://www.econbiz.de/10003971029
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The hospitality of the host : a cross-cultural examination of managerially facilitated consumer-to-consumer interactions
Levy, Stuart E. - In: International journal of hospitality management 29 (2010) 2, pp. 319-327
Persistent link: https://www.econbiz.de/10003971462
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Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik; Lee, Jin-soon; Lee, Choong-Ki - In: International journal of hospitality management 29 (2010) 2, pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
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The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing; Li, Pei-chi - In: International journal of hospitality management 30 (2011) 2, pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
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Empowerment in hospitality organizations : customer orientation and organizational support
Ro, Heejung; Chen, Po-ju - In: International journal of hospitality management 30 (2011) 2, pp. 422-428
Persistent link: https://www.econbiz.de/10008908367