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~isPartOf:"International journal of hospitality management"
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Customer satisfaction
361
Kundenzufriedenheit
361
Dienstleistungsqualität
215
Service quality
215
Consumer behaviour
192
Konsumentenverhalten
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Beziehungsmarketing
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International journal of hospitality management
SpringerLink / Bücher
1,460
Journal of retailing and consumer services
441
Journal of business research : JBR
402
Gabler Edition Wissenschaft
334
Springer eBook Collection / Business and Economics
321
Springer eBook Collection
309
Research
241
Europäische Hochschulschriften / 5
224
Journal of marketing research : JMR
197
The journal of services marketing
191
The service industries journal
186
Lehrbuch
185
Tourism management : research, policies, practice
174
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
171
Journal of travel and tourism marketing
169
Journal of hospitality marketing & management
155
International journal of contemporary hospitality management
145
Journal of the Academy of Marketing Science
128
Industrial marketing management : the international journal for industrial and high-tech firms
117
Cogent business & management
112
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
109
International journal of market research : JMRS ; the journal of the Market Research Society
107
Services marketing quarterly
106
essentials
104
Psychology & marketing
101
Gabler Research
100
Hamburger Schriften zur Marketingforschung
98
Journal of air transport management
96
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
92
Asia Pacific journal of marketing and logistics
91
Journal of service research : JSR
90
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
87
Tourism management perspectives : TMP
86
Innovatives Markenmanagement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
85
Service business
85
The TQM journal : the international review of organizational improvement
85
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
80
Journal of marketing management : MM
80
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ECONIS (ZBW)
367
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1
Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin
;
Baloglu, Seyhmus
;
Tanford, Sarah
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
Saved in:
2
Should I book another hotel? : the effects of sickness and ethnicity on customer brand loyalty and positive word of mouth
Leal, Catarina Correia
;
Ferreira, Aristides Isidoro
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389826
Saved in:
3
Human baristas and robot baristas : how does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Hwang, Jinsoo
;
Choe, Ja Young
;
Kim, Heather Markham
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013327964
Saved in:
4
How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
;
Ul …
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
Saved in:
5
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon
;
Shamim, Amjad
;
Park, Jungkun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
Saved in:
6
Improving consumer satisfaction in green hotels : the roles of perceived warmth, perceived competence, and CSR motive
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
42
(
2014
),
pp. 20-31
Persistent link: https://www.econbiz.de/10010410812
Saved in:
7
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
8
Examining consumer emotion and behavior in online reviews of hotels when expecting managerial response
Xu, Xun
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012293748
Saved in:
9
Wine tasting : to charge or not to charge?
McNamara, Noeleen
;
Cassidy, Frances
- In:
International journal of hospitality management
49
(
2015
),
pp. 8-16
Persistent link: https://www.econbiz.de/10011377603
Saved in:
10
The influence of collectivism in restaurant selection : a sentence completion experiment
Magnini, Vincent P.
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 191-193
Persistent link: https://www.econbiz.de/10003964259
Saved in:
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