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~isPartOf:"International journal of hospitality management"
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Robots : planning and implemen...
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International journal of hospitality management
International journal of production research
71
Technological forecasting & social change : an international journal
45
Discussion paper series / IZA
29
European journal of operational research : EJOR
28
Journal of business research : JBR
23
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
Discussion paper
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IZA Discussion Paper
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GLO discussion paper
16
Springer eBook Collection
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Journal of retailing and consumer services
15
CESifo working papers
13
Journal of service management
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Working paper / National Bureau of Economic Research, Inc.
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International journal of contemporary hospitality management
11
Journal of service research
11
Transportation research / E : an international journal
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Working paper
11
Electronic markets : EM ; the international journal of electronic commerce and business media
10
Journal of emerging technologies in Accounting
10
Journal of hospitality marketing & management
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NBER Working Paper
10
International journal of production economics
9
Tourism management perspectives : TMP
9
Economics letters
8
RIETI discussion paper series
8
Service business
8
Working paper series / United Nations University, UNU-MERIT
8
CESifo Working Paper
7
International journal of technology management : IJTM
7
Tourism management : research, policies, practice
7
Economic modelling
6
Economics of innovation and new technology
6
European journal of industrial engineering : EJIE
6
JRC working papers series on labour, education and technology
6
Journal of organizational change management
6
Journal of service theory and practice
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ECONIS (ZBW)
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1
Do contagion cues shape customers' willingness to adopt hospitality service robots?
Kang, Qi
;
Zhou, Lingxu
;
Liu, Jingyu
;
Ran, Yaxuan
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255956
Saved in:
2
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
3
Dancing with service robots : the impacts of employee-robot collaboration on hotel employees' job crafting
Song, Yue
;
Zhang, Mengying
;
Hu, JiaJing
;
Cao, Xingping
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209291
Saved in:
4
Factors affecting hotel managers' intentions to adopt robotic technologies : a global study
Pizam, Abraham
;
Ozturk, Ahmet Bulent
;
Balderas-Cejudo, Adela
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013185253
Saved in:
5
When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185267
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6
The perils of hotel technology : the robot usage resistance model
Fu, Shixuan
;
Zheng, Xiaojiang
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185268
Saved in:
7
Leveraging "human-likeness" of robotic service at restaurants
Lu, Lu
;
Zhang, Pei
;
Zhang, Tingting
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495033
Saved in:
8
COVID-19 and Hospitality 5.0 : redefining hospitality operations
Pillai, Souji Gopalakrishna
;
Kavitha Haldorai
;
Seo, Won Seok
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495085
Saved in:
9
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
10
Human staff vs. service robot vs. fellow customer : does it matter who helps your customer following a service failure incident?
Ho, Ting Hin
;
Tojib, Dewi
;
Tsarenko, Yelena
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241791
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