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Users' perceptions of two types of hotel reservation Web sites
Morosan, Cristian; Jeong, Miyoung - In: International journal of hospitality management 27 (2008) 2, pp. 284-292
Persistent link: https://www.econbiz.de/10003687506
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Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup; Kim, Wansoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 30 (2011) 3, pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
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Peer-to-peer interactions : perspectives of Airbnb guests and hosts
Moon, Hyoungeun; Miao, Li; Hanks, Lydia; Line, Nathaniel D. - In: International journal of hospitality management 77 (2019), pp. 405-414
Persistent link: https://www.econbiz.de/10011988666
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Important attributes of lodgings to gain repeat business : a comparison between individual travels and group travels
Hanai, Tomomi; Oguchi, Takashi; Ando, Kiyoshi; … - In: International journal of hospitality management 27 (2008) 2, pp. 268-275
Persistent link: https://www.econbiz.de/10003687497
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Do reward programs truly build loyalty for lodging industry?
Hu, Hsin-hui Sunny; Huang, Chun-te; Chen, Po-tsang - In: International journal of hospitality management 29 (2010) 1, pp. 128-135
Persistent link: https://www.econbiz.de/10003964245
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Improving service management in budget hotels
Peng, Jianping; Zhao, Xinyuan; Mattila, Anna S. - In: International journal of hospitality management 49 (2015), pp. 139-148
Persistent link: https://www.econbiz.de/10011379970
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Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu; Ye, Haobin; Bai, Billy; Wang, Wei Heng - In: International journal of hospitality management 46 (2015), pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
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Sustainable hotel practices and nationality : the impact on guest satisfaction and guest intention to return
Berezan, Orie; Raab, Carola; Yoo, Michelle; Love, Curtis - In: International journal of hospitality management 34 (2013), pp. 227-233
Persistent link: https://www.econbiz.de/10009766696
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Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev; Han, Heesup - In: International journal of hospitality management 37 (2014), pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
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A social media analysis of the contribution of destinations to client satisfaction with hotels
Bulchand-Gidumal, Jacques; Melián-González, Santiago; … - In: International journal of hospitality management 35 (2013), pp. 44-47
Persistent link: https://www.econbiz.de/10010225933