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~isPartOf:"International journal of hospitality management"
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Service quality
436
Dienstleistungsqualität
435
Customer satisfaction
227
Kundenzufriedenheit
227
Consumer behaviour
211
Konsumentenverhalten
211
Hotel industry
141
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Beziehungsmarketing
130
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Virales Marketing
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Service failure
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Wang, Xingyu
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International journal of hospitality management
MPRA Paper
1,402
CESifo Working Paper
1,401
CESifo working papers
1,103
IZA Discussion Papers
1,001
CESifo Working Paper Series
974
CEPR Discussion Papers
770
Discussion paper series / IZA
715
Working Paper
622
IZA Discussion Paper
561
NBER Working Papers
408
Theoretical Economics
377
Journal of retailing and consumer services
334
Working paper
328
SOEPpapers on Multidisciplinary Panel Data Research
326
Jena Economic Research Papers
310
NBER working paper series
302
Discussion paper
299
The service industries journal
296
Discussion Paper
290
Games
282
Games and Economic Behavior
269
Tinbergen Institute Discussion Papers
259
Journal of business research : JBR
253
Tinbergen Institute Discussion Paper
246
Discussion Paper / Tilburg University, Center for Economic Research
237
Theoretical economics : TE ; an open access journal in economic theory
228
American Economic Review
227
Nota di Lavoro
227
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
Discussion paper / Tinbergen Institute
213
The journal of services marketing
210
Cowles Foundation Discussion Papers
209
Cowles Foundation Discussion Paper
204
Bonn Econ Discussion Papers
199
IMF Staff Country Reports
193
ISER Discussion Paper
190
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
185
CORE Discussion Papers
183
Working paper / National Bureau of Economic Research, Inc.
182
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ECONIS (ZBW)
436
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436
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1
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
2
The interaction of major resources and their influence on waiting times in a multi-stage restaurant
Hwang, Johye
;
Lambert, Carolyn U.
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 541-551
Persistent link: https://www.econbiz.de/10003860306
Saved in:
3
Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh
;
Brun, Isabelle
;
Morales Alvarez, Miguel
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
Saved in:
4
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
5
Customers’ perceptions of service quality : do servers’ age stereotypes matter?
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 283-289
Persistent link: https://www.econbiz.de/10008907646
Saved in:
6
Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
Saved in:
7
Towards strategic intent : perceptions of disability service provision amongst hotel accommodation managers
Darcy, Simon
;
Pegg, Shane
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 468-476
Persistent link: https://www.econbiz.de/10008908361
Saved in:
8
Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 356-366
Persistent link: https://www.econbiz.de/10008908379
Saved in:
9
Restaurant consumers repeat patronage : a service quality concern
Barber, Nelson
;
Goodman, Raymond J.
;
Goh, Ben K.
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 329-336
Persistent link: https://www.econbiz.de/10008908386
Saved in:
10
Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M.
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
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