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~isPartOf:"International journal of hospitality management"
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E-tailing quality index
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Subject
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Service quality
436
Dienstleistungsqualität
435
Consumer behaviour
266
Konsumentenverhalten
266
Customer satisfaction
238
Kundenzufriedenheit
238
Hotel industry
171
Hotellerie
171
Beziehungsmarketing
134
Relationship marketing
134
Gastronomie
133
Restaurant industry
133
Online retailing
70
Online-Handel
70
Hospital
64
Krankenhaus
64
Emotion
62
Customer service
59
Kundenservice
59
Viral marketing
54
Virales Marketing
54
Gastgewerbe
51
Hospitality industry
51
Beschwerdemanagement
47
Complaint management
47
Internet marketing
42
Online-Marketing
42
Arbeitsverhalten
38
Work behaviour
38
E-commerce
37
Electronic Commerce
37
Arbeitszufriedenheit
36
Job satisfaction
36
Social Web
33
Social web
33
Product quality
32
Produktqualität
32
Tourism employees
32
Tourismusberufe
32
Satisfaction
31
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Online availability
All
Undetermined
368
Free
9
Type of publication
All
Article
518
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
518
Aufsatz in Zeitschrift
518
Aufsatzsammlung
1
Language
All
English
519
Author
All
Law, Chun Hung Roberts
12
Han, Heesup
11
Jang, Soocheong
11
Mattila, Anna S.
10
Kim, Woo Gon
9
Wong, IpKin Anthony
9
Guchait, Priyanko
8
Lu, Lu
8
Line, Nathaniel D.
6
So, Kevin Kam Fung
6
Zhang, Tingting
6
DiPietro, Robin B.
5
Gursoy, Dogan
5
Hanks, Lydia
5
King, Ceridwyn
5
Madera, Juan M.
5
Prentice, Catherine
5
Qu, Hailin
5
Bai, Billy
4
Bernard, Shaniel
4
Brewster, Zachary W.
4
Kim, Seongseop
4
Lee, Jin-soon
4
Lee, Lindsey
4
Lynn, Michael
4
Miao, Li
4
Pizam, Abraham
4
Ryu, Kisang
4
Sparks, Beverley
4
Torres, Edwin N.
4
Wang, Xingyu
4
Yang, Yang
4
Ye, Yijiao
4
Zhang, Lu
4
Zhang, Zili
4
Ali, Faizan
3
Altinay, Levent
3
Bilgihan, Anil
3
Cheng, Ching-Chan
3
Choi, Hyeyoon
3
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Published in...
All
International journal of hospitality management
Journal of retailing and consumer services
1,247
Journal of business research : JBR
853
SpringerLink / Bücher
772
International Journal of Retail & Distribution Management
694
European Journal of Marketing
618
NBER working paper series
599
Working paper / National Bureau of Economic Research, Inc.
541
NBER Working Paper
500
International journal of production economics
436
European journal of operational research : EJOR
428
Journal of retailing
414
The service industries journal
379
Management science : journal of the Institute for Operations Research and the Management Sciences
373
Marketing Intelligence & Planning
298
The international review of retail, distribution and consumer research
296
International journal of retail & distribution management
287
Springer eBook Collection
285
Industrial marketing management : the international journal for industrial and high-tech firms
281
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
280
International journal of production research
272
Electronic commerce research
262
The journal of services marketing
249
Europäische Hochschulschriften / 5
241
Journal of Food Distribution Research
208
Discussion paper / Centre for Economic Policy Research
206
Journal of Services Marketing
205
International journal of contemporary hospitality management
204
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
200
Cogent business & management
198
Economics letters
196
Journal of marketing
196
Journal of Consumer Marketing
195
CESifo working papers
193
Management Science
191
Tourism management : research, policies, practice
191
Journal of the Academy of Marketing Science
187
International journal of electronic marketing and retailing : IJEMR
183
International journal of business information systems : IJBIS
181
European journal of marketing : EJM
178
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Source
All
ECONIS (ZBW)
519
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1
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10
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519
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date (oldest first)
1
Wine attributes, perceived risk and online wine purchase intention : the cross-level interaction effects of website quality
Cho, Meehee
;
Bonn, Mark Andrew
;
Kang, Sora
- In:
International journal of hospitality management
43
(
2014
),
pp. 108-120
Persistent link: https://www.econbiz.de/10010427928
Saved in:
2
Developing and validating a mobile catering app success model
Wang, Yi-Shun
;
Tseng, Timmy H.
;
Wang, Wei-Tsong
;
Shih, …
- In:
International journal of hospitality management
77
(
2019
),
pp. 19-30
Persistent link: https://www.econbiz.de/10011988421
Saved in:
3
Impacts of quality certification on online reviews and pricing strategies in the hospitality industry
Sutherland, Ian
;
Sim, Youngseok
;
Lee, Seul Ki
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435926
Saved in:
4
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
5
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
6
Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.
;
Antipov, Evgeny A.
- In:
International journal of hospitality management
67
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
Saved in:
7
The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
Saved in:
8
From click to fork : an empirical analysis of system and food quality influences in online meal kit consumption
Choi, Hyeyoon
;
Lee, Woojin
;
Choi, Hwansuk Chris
; …
- In:
International journal of hospitality management
121
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015071552
Saved in:
9
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
10
Impact of hotel website quality on online booking intentions : eTrust as a mediator
Wang, Liang
;
Law, Chun Hung Roberts
;
Denizci Guillet, Basak
- In:
International journal of hospitality management
47
(
2015
),
pp. 108-115
Persistent link: https://www.econbiz.de/10011312540
Saved in:
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