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EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Ladhari, Riadh; Michaud, Mélissa - In: International journal of hospitality management 46 (2015), pp. 36-45
Persistent link: https://www.econbiz.de/10011302002
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Exploring the effects of official-structured managerial responses on hotel online popularity
Gong, Caiyan; Liu, Jianwei; Law, Chun Hung Roberts; Ye, … - In: International journal of hospitality management 106 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013383278
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New consumer behavior : a review of research on eWOM and hotels
Serra Cantallops, Antoni; Salvi, Fabiana - In: International journal of hospitality management 36 (2014), pp. 41-51
Persistent link: https://www.econbiz.de/10010239340
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The effectiveness of managing social media on hotel performance
Kim, Woo Gon; Lim, Hyunjung; Brymer, Robert A. - In: International journal of hospitality management 44 (2015), pp. 165-171
Persistent link: https://www.econbiz.de/10010501914
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Joint effects of management responses and online reviews on hotel financial performance : a data-analytics approach
Xie, Karen L.; So, Kevim Kam Fung; Wang, Wei - In: International journal of hospitality management 62 (2017), pp. 101-110
Persistent link: https://www.econbiz.de/10011702700
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How do domestic and international high-end hotel brands receive and manage customer feedback?
Schuckert, Markus; Liang, Sai; Law, Chun Hung Roberts; … - In: International journal of hospitality management 77 (2019), pp. 528-537
Persistent link: https://www.econbiz.de/10011988936
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Hotel guests' perceptions of environmental friendly practices in social media
Gil-Soto, Esperanza; Armas-Cruz, Yaiza; Morini-Marrero, … - In: International journal of hospitality management 78 (2019), pp. 59-67
Persistent link: https://www.econbiz.de/10012012700
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Effects of user-provided photos on hotel review helpfulness : an analytical approach with deep leaning
Ma, Yufeng; Xiang, Zheng; Du, Qianzhou; Fan, Weiguo - In: International journal of hospitality management 71 (2018), pp. 120-131
Persistent link: https://www.econbiz.de/10011849638
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Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.; Antipov, Evgeny A. - In: International journal of hospitality management 67 (2017), pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
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An evaluation of Spanish hotel websites : informational vs. relational strategies
Escobar-Rodríguez, Tomás; Carvajal-Trujillo, Elena - In: International journal of hospitality management 33 (2013), pp. 228-239
Persistent link: https://www.econbiz.de/10009746375