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Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya; Miao, Li; Aattila, Anna S. - In: International journal of hospitality management 51 (2015), pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
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Communication of food waste messages : the effects of communication modality, presentation order, and mindfulness on food waste reduction intention
Olavarria-Key, Nicole; Ding, Anni; Legendre, Tiffany S.; … - In: International journal of hospitality management 96 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012585677
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The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian; Mattila, Anna S. - In: International journal of hospitality management 107 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
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Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.; Zhang, Tingting; Ronzoni, Giulio - In: International journal of hospitality management 87 (2020), pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
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The hospitality consumption experiences of parents and carers with children : a qualitative study of foodservice settings
Lugosi, Peter; Robinson, Richard N. S.; Golubovskaya, Maria - In: International journal of hospitality management 54 (2016), pp. 84-94
Persistent link: https://www.econbiz.de/10011474038
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Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong; King, Ceridwyn A.; Lu, Lu; Guchait, Priyanko - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
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Tackling food waste in all-inclusive resort hotels
Okumus, Bendegul; Taheri, Babak; Giritlioglu, Ibrahim; … - In: International journal of hospitality management 88 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293873
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Using verbal attention to enhance restaurant customer satisfaction and behavior
Jacob, Céline; Guéguen, Nicolas; Boulbry, Gaëlle - In: International journal of hospitality management 39 (2014), pp. 50-52
Persistent link: https://www.econbiz.de/10010389430
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Effects of message framing on food allergy communication : a cross-sectional study of restaurant customers with food allergies
Wen, Han; Lee, Yee Ming - In: International journal of hospitality management 89 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012293816
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Non-verbal communication in hospitality : at the intersection of religion and gender
Shahidul Islam, Mohammad; Kirillova, Ksenia - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146195