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~isPartOf:"International journal of hospitality management"
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International journal of hospitality management
NBER working paper series
364
Working paper / National Bureau of Economic Research, Inc.
351
NBER Working Paper
304
Discussion paper series / IZA
219
OECD Environment Statistics
141
IZA Discussion Paper
133
SpringerLink / Bücher
129
Insurance / Mathematics & economics
124
Policy research working paper : WPS
121
Working paper
105
IZA Discussion Papers
104
Journal of business research : JBR
101
Industrial and Commercial Training
92
World Bank E-Library Archive
89
Economics letters
88
Journal of vocational behavior
88
Working paper / Oxford Poverty & Human Development Initiative
86
International journal of selection and assessment
85
World Bank Policy Research Working Paper
82
CESifo working papers
78
Journal of economic inequality
78
European journal of operational research : EJOR
77
Applied economics
76
Discussion paper / Centre for Economic Policy Research
76
Working paper series
72
Discussion paper
70
Discussion paper / Tinbergen Institute
67
Working paper / World Institute for Development Economics Research
67
Applied economics letters
65
The review of income and wealth : journal of the International Association for Research in Income and Wealth
65
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
65
The American economic review
58
Journal of business and psychology
54
Organisationsberatung, Supervision, Coaching : OSC
54
CEPAL review
52
Journal of career development
52
Social Indicators Research
51
ILO Working Papers
50
IMF working papers
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ECONIS (ZBW)
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1
The effects of emotional
intelligence
on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 369-378
Persistent link: https://www.econbiz.de/10009503310
Saved in:
2
Emotional
intelligence
and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
3
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
4
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
5
Competitive
intelligence
practices in hotels
Köseoglu, Mehmet Ali
;
Ross, Gary
;
Okumus, Fevzi
- In:
International journal of hospitality management
53
(
2016
),
pp. 161-172
Persistent link: https://www.econbiz.de/10011443104
Saved in:
6
Moderating role of hotel employees' gender and job position on the relationship between emotional
intelligence
and emotional labor
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
43
(
2014
),
pp. 47-52
Persistent link: https://www.econbiz.de/10010427934
Saved in:
7
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional
intelligence
and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
8
Hospitality service employees’ coping styles : the role of emotional
intelligence
, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 588-598
Persistent link: https://www.econbiz.de/10009130572
Saved in:
9
Customer value co-creation and employee silence : emotional
intelligence
as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
10
Emotional
intelligence
, emotional labor, perceived organizational support, and job satisfaction : a moderated mediation model
Wen, Ji
;
Huang, Songshan
;
Hou, Pingping
- In:
International journal of hospitality management
81
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012128327
Saved in:
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