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~isPartOf:"International journal of hospitality management"
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Service quality
403
Dienstleistungsqualität
402
Customer satisfaction
217
Kundenzufriedenheit
217
Consumer behaviour
197
Konsumentenverhalten
197
Hotel industry
140
Hotellerie
140
Beziehungsmarketing
119
Relationship marketing
119
Gastronomie
111
Restaurant industry
111
Customer service
55
Hospital
55
Krankenhaus
55
Kundenservice
55
Emotion
52
Beschwerdemanagement
44
Complaint management
44
Gastgewerbe
44
Hospitality industry
44
Arbeitszufriedenheit
36
Job satisfaction
36
Arbeitsverhalten
34
Tourism employees
34
Tourismusberufe
34
Work behaviour
34
Satisfaction
30
USA
30
United States
30
Hospitality
24
Viral marketing
22
Virales Marketing
22
Robot
21
Roboter
21
Dienstleistungssektor
20
Service industry
20
Product quality
19
Produktqualität
19
Quality management
19
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Undetermined
282
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1
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Article
423
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423
Aufsatz in Zeitschrift
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Aufsatzsammlung
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English
424
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Jang, Soocheong
12
Han, Heesup
11
Mattila, Anna S.
10
Guchait, Priyanko
8
Wong, IpKin Anthony
7
Law, Chun Hung Roberts
6
Line, Nathaniel D.
6
Lu, Lu
6
Qu, Hailin
6
Kim, Woo Gon
5
Madera, Juan M.
5
Prentice, Catherine
5
So, Kevin Kam Fung
5
Zhang, Tingting
5
Bai, Billy
4
Brewster, Zachary W.
4
Hanks, Lydia
4
Hyun, Sunghyup Sean
4
King, Ceridwyn
4
Lee, Jin-soon
4
Lee, Lindsey
4
Lynn, Michael
4
Pizam, Abraham
4
Sparks, Beverley
4
Torres, Edwin N.
4
Wang, Xingyu
4
Ali, Faizan
3
Altinay, Levent
3
Bilgihan, Anil
3
Cheng, Ching-Chan
3
DiPietro, Robin B.
3
Gursoy, Dogan
3
Ha, Jooyeon
3
Karatepe, Osman M.
3
Kim, Haemi
3
Kim, Peter Beomcheol
3
Kim, Seongseop
3
Lee, Seonjeong
3
Miao, Li
3
Mohsin, Asad
3
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Published in...
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International journal of hospitality management
The Indian economic journal
1,282
The Indian journal of economics
1,183
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,066
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
963
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
886
Working Papers / eSocialSciences
875
NBER working paper series
850
Journal of banking & finance
836
The Asian economic review : journal of the Indian Institute of Economics
805
Economic developments in India : quarterly update : analysis, reports, policy documents
759
Working paper / National Bureau of Economic Research, Inc.
758
Working paper
692
NBER Working Paper
681
Indian journal of agricultural economics
665
Die Bank
625
MPRA Paper
621
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
613
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
595
Policy research working paper : WPS
556
SpringerLink / Bücher
536
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
527
Economic affairs : quarterly journal of economics
502
Global business review
484
Discussion paper series / IZA
436
IMF working papers
431
Euromoney
422
Journal of business research : JBR
416
Praj̄nȧn : journal of social and management sciences
405
Journal of retailing and consumer services
391
Margin : quarterly journal of the National Council of Applied Economic Research
391
International journal of Indian culture and business management
386
Applied economics
384
Discussion paper / Centre for Economic Policy Research
383
IZA Discussion Papers
376
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
372
The service industries journal
359
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
352
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
350
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ECONIS (ZBW)
424
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1
Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
Wu, Cedric Hsi-jui
;
Liang, Rong-da
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 586-593
Persistent link: https://www.econbiz.de/10003875816
Saved in:
2
Developing a scale of hospitableness : a tale of two worlds
Tasci, Asli D. A.
;
Semrad, Kelly J.
- In:
International journal of hospitality management
53
(
2016
),
pp. 30-41
Persistent link: https://www.econbiz.de/10011442988
Saved in:
3
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
4
Unleashing the missing link between neuroticism and compliance behavior among quick service restaurant employees
Iqbal, Juman
;
Shagirbasha, Shameem
;
Madhan, Kumar
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440007
Saved in:
5
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
6
The interaction of major resources and their influence on waiting times in a multi-stage restaurant
Hwang, Johye
;
Lambert, Carolyn U.
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 541-551
Persistent link: https://www.econbiz.de/10003860306
Saved in:
7
Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh
;
Brun, Isabelle
;
Morales Alvarez, Miguel
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
Saved in:
8
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
9
Customers’ perceptions of service quality : do servers’ age stereotypes matter?
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 283-289
Persistent link: https://www.econbiz.de/10008907646
Saved in:
10
Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
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