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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
738
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738
Gastronomie
287
Restaurant industry
287
Beziehungsmarketing
285
Relationship marketing
285
Hotel industry
255
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Dienstleistungsqualität
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Han, Heesup
38
Jang, Soocheong
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Mattila, Anna S.
30
Hyun, Sunghyup Sean
14
Line, Nathaniel D.
13
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Jeong, EunHa
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Wu, Luorong
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Kim, Jong-Hyeong
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Qu, Hailin
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Gao, Yixing
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Guéguen, Nicolas
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Hwang, Jinsoo
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Magnini, Vincent P.
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So, Kevin Kam Fung
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Song, Hanqun
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International journal of hospitality management
Journal of business research : JBR
2,398
Journal of retailing and consumer services
2,238
International journal of consumer studies
775
NBER working paper series
720
Psychology & marketing
698
SpringerLink / Bücher
669
Working paper / National Bureau of Economic Research, Inc.
615
Journal of consumer research : JCR ; an interdisciplinary bimonthly
596
NBER Working Paper
548
Journal of retailing
534
European Journal of Marketing
506
Industrial marketing management : the international journal for industrial and high-tech firms
495
Management science : journal of the Institute for Operations Research and the Management Sciences
459
Asia Pacific journal of marketing and logistics
438
The international review of retail, distribution and consumer research
424
The journal of product & brand management
422
International journal of retail & distribution management
420
European journal of marketing : EJM
416
The journal of brand management : an international journal
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Journal of marketing
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Journal of Consumer Marketing
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International Journal of Retail & Distribution Management
402
Journal of the Academy of Marketing Science
395
Journal of marketing research : JMR
389
Tourism management : research, policies, practice
389
The journal of services marketing
380
Journal of travel and tourism marketing
379
Journal of marketing management : MM
376
European journal of operational research : EJOR
365
The service industries journal
356
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
352
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
351
Discussion paper series / IZA
344
Cogent business & management
338
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
337
Journal of business ethics : JOBE
336
Journal of international consumer marketing
332
Marketing intelligence & planning
330
International journal of contemporary hospitality management
326
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ECONIS (ZBW)
890
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1
The impact of the Covid-19 pandemic on customer experience design : the hotel managers' perspective
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495103
Saved in:
2
Customers' relationships leading to brand tribalism and tribe behavioral intentions
Jeong, Ji Youn
;
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293866
Saved in:
3
Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands
Le, Angelina Nhat Hanh
;
Nguyen Huu Khoi
;
Nguyen Dong Phong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013328004
Saved in:
4
Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
5
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
6
Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
Saved in:
7
The hospitality of the host : a cross-cultural examination of managerially facilitated consumer-to-consumer interactions
Levy, Stuart E.
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003971462
Saved in:
8
Friendship on social networking sites : improving relationships between hotel brands and consumers
Su, Na
;
Mariadoss, Babu John
;
Reynolds, Dennis
- In:
International journal of hospitality management
51
(
2015
),
pp. 76-86
Persistent link: https://www.econbiz.de/10011413949
Saved in:
9
Impact of customer-to-customer interactions on overall service experience : a social servicescape perspective
Lin, Hongxia
;
Gursoy, Dogan
;
Zhang, Meng
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241876
Saved in:
10
The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being
Altinay, Levent
;
Song, Haiyan
;
Madanoglu, Melih
;
Wang, …
- In:
International journal of hospitality management
78
(
2019
),
pp. 223-233
Persistent link: https://www.econbiz.de/10012012749
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