//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Using quality perceptions to s...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
409
Dienstleistungsqualität
408
Customer satisfaction
224
Kundenzufriedenheit
224
Consumer behaviour
209
Konsumentenverhalten
209
Hotel industry
149
Hotellerie
149
Beziehungsmarketing
123
Relationship marketing
123
Gastronomie
117
Restaurant industry
117
Hospital
57
Krankenhaus
57
Customer service
56
Kundenservice
56
Emotion
55
Gastgewerbe
47
Hospitality industry
47
Beschwerdemanagement
44
Complaint management
44
USA
35
United States
35
Arbeitsverhalten
34
Arbeitszufriedenheit
34
Job satisfaction
34
Work behaviour
34
Tourism employees
31
Tourismusberufe
31
Satisfaction
30
Hospitality
24
Robot
24
Roboter
24
Viral marketing
23
Virales Marketing
23
Dienstleistungssektor
20
Product quality
20
Produktqualität
20
Quality management
20
Qualitätsmanagement
20
more ...
less ...
Online availability
All
Undetermined
300
Free
3
Type of publication
All
Article
456
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
456
Aufsatz in Zeitschrift
456
Aufsatzsammlung
1
Language
All
English
457
Author
All
Jang, Soocheong
13
Han, Heesup
12
Mattila, Anna S.
10
Guchait, Priyanko
8
Wong, IpKin Anthony
8
Line, Nathaniel D.
7
Law, Chun Hung Roberts
6
Lu, Lu
6
Qu, Hailin
6
Zhang, Tingting
6
Kim, Woo Gon
5
Lynn, Michael
5
Madera, Juan M.
5
Prentice, Catherine
5
So, Kevin Kam Fung
5
Bai, Billy
4
Brewster, Zachary W.
4
Hanks, Lydia
4
Hyun, Sunghyup Sean
4
King, Ceridwyn
4
Lee, Jin-soon
4
Lee, Lindsey
4
Pizam, Abraham
4
Sparks, Beverley
4
Torres, Edwin N.
4
Wang, Xingyu
4
Ye, Yijiao
4
Ali, Faizan
3
Altinay, Levent
3
Bilgihan, Anil
3
Cheng, Ching-Chan
3
DiPietro, Robin B.
3
Gursoy, Dogan
3
Ha, Jooyeon
3
Karatepe, Osman M.
3
Kim, Haemi
3
Kim, Peter Beomcheol
3
Kim, Seongseop
3
Kuo, Chun-min
3
Kwortnik, Robert J.
3
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of retailing and consumer services
406
Journal of business research : JBR
397
The service industries journal
321
Journal of Services Marketing
311
The journal of services marketing
255
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
European Journal of Marketing
230
Working paper / National Bureau of Economic Research, Inc.
228
NBER working paper series
224
NBER Working Paper
197
Journal of marketing research : JMR
194
SpringerLink / Bücher
192
International journal of contemporary hospitality management
185
Tourism management : research, policies, practice
176
Auditing : a journal of practice & theory
174
Services marketing quarterly
166
Journal of air transport management
163
Journal of hospitality marketing & management
160
Journal of travel and tourism marketing
153
International Journal of Bank Marketing
137
Psychometrika
132
The TQM journal : the international review of organizational improvement
132
Journal of the Academy of Marketing Science
131
International journal of productivity and quality management : IJPQM
128
Marketing Intelligence & Planning
125
International journal of quality & reliability management
123
Cogent business & management
120
Discussion paper series / IZA
119
Journal of econometrics
119
Journal of service research : JSR
119
International journal of quality and service sciences
118
Europäische Hochschulschriften / 5
116
International journal of services and operations management
115
Journal of Consumer Marketing
115
Service business
112
International journal of market research : JMRS ; the journal of the Market Research Society
111
Industrial marketing management : the international journal for industrial and high-tech firms
110
Journal of service management
110
European journal of operational research : EJOR
109
more ...
less ...
Source
All
ECONIS (ZBW)
457
Showing
1
-
10
of
457
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of frequency of patronage and service quality of all-you-can-eat buffet restaurant : a perspective of socio-economic and demographic characteristics of African American co...
Oyewole, Philemon
- In:
International journal of hospitality management
34
(
2013
),
pp. 202-213
Persistent link: https://www.econbiz.de/10009766700
Saved in:
2
Impact of customer-to-customer interactions on overall service experience : a social servicescape perspective
Lin, Hongxia
;
Gursoy, Dogan
;
Zhang, Meng
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241876
Saved in:
3
Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
4
The girlfriend getaway market : segmenting accommodation and service preferences
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of hospitality management
45
(
2015
),
pp. 99-108
Persistent link: https://www.econbiz.de/10010503884
Saved in:
5
Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
Wu, Cedric Hsi-jui
;
Liang, Rong-da
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 586-593
Persistent link: https://www.econbiz.de/10003875816
Saved in:
6
Hospitality marketing research : recent trends and future directions
Line, Nathaniel D.
;
Runyan, Rodney C.
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 477-488
Persistent link: https://www.econbiz.de/10009503294
Saved in:
7
The effect of brand popularity statements on consumers' purchase intentions : the role of instrumental attitudes toward the act
Magnini, Vincent P.
;
Karande, Kiran
;
Singal, Manisha
; …
- In:
International journal of hospitality management
34
(
2013
),
pp. 160-168
Persistent link: https://www.econbiz.de/10009766716
Saved in:
8
Managing green marketing : Hong Kong hotel managers' perspective
Chan, Eric S. W.
- In:
International journal of hospitality management
34
(
2013
),
pp. 442-461
Persistent link: https://www.econbiz.de/10009767469
Saved in:
9
Purpose of stay and willingness to stay as dimensions to identify and evaluate hotel experiences
Alcántara-Alcover, Enrique
;
Artacho-Ramírez, Miguel Ángel
- In:
International journal of hospitality management
33
(
2013
),
pp. 357-365
Persistent link: https://www.econbiz.de/10009746344
Saved in:
10
A preliminary study on customer expectations of hotel hospitality : influences of personal and hotel factors
Ariffin, Ahmad Azmi M.
;
Maghzi, Atefeh
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 191-198
Persistent link: https://www.econbiz.de/10009406139
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->