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Offering custom products using a C2M model : collaborating with an e-commerce platform
He, Bo; Mirchandani, Prakash; Yang, Guang - In: International journal of production economics 262 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014329763
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Supply chain coordination with customer returns and retailer's store brand product
Li, Wei; Chen, Jing; Chen, Bintong - In: International journal of production economics 203 (2018), pp. 69-82
Persistent link: https://www.econbiz.de/10011900244
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Implementing market segmentation using full-refund and no-refund customer returns policies in a dual-channel supply chain structure
Chen, Jing; Bell, Peter C. - In: International journal of production economics 136 (2012) 1, pp. 56-66
Persistent link: https://www.econbiz.de/10009503680
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How to calibrate conventional market-oriented organizational culture in 21st century production-centred firms? : a customer relationship perspective
Guo, Chiquan; Wang, Yong Jian; Metcalf, Ashley - In: International journal of production economics 156 (2014), pp. 235-245
Persistent link: https://www.econbiz.de/10010410217
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Dynamics of consumers' dissatisfaction due to stock-outs
Koos, Shelby E.; Shaikh, Nazrul I. - In: International journal of production economics 208 (2019), pp. 461-471
Persistent link: https://www.econbiz.de/10011994258
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Enhancing the online buyer perception of consumer experience products in a dual-channel supply chain : a new role of free-riding
Pi, Zhenyang; Weiguo, Fang; Perera, Sandun C.; Zhang, … - In: International journal of production economics 253 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013448471
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The impact of e-service offerings on the demand of online customers
Xu, Xun; Munson, Charles L.; Zeng, Shuo - In: International journal of production economics 184 (2017), pp. 231-244
Persistent link: https://www.econbiz.de/10011642537
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Investigating the influential factors of return channel loyalty in omni-channel retailing
Xu, Xun; Jackson, Jonathan E. - In: International journal of production economics 216 (2019), pp. 118-132
Persistent link: https://www.econbiz.de/10012106757
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Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail
Neves-Moreira, Fábio; Amorim, Pedro - In: International journal of production economics 267 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10014460472
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Impact of manufacturer and retailer's market pricing power on customer satisfaction incentives in supply chains
Wang, Charles X.; Qian, Zhuang; Zhao, Yabing - In: International journal of production economics 205 (2018), pp. 98-112
Persistent link: https://www.econbiz.de/10011931395