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Self-recovery after self-service technology failures : do motivations and self-efficacy matter?

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Understanding the implementation of retail self-service check-out technologies using necessary condition analysis

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Relations between merchandising information orientation, strategic integration and retail performance

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Digital healthcare retail : role of presence in creating patients' experience

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Success factors driving consumer reuse intention of mobile shopping application channel

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Shopping motivation in consumer loyalty formation process : the case of Spanish retail

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Wait time speeds up : effects of scent arousal on time perception in service marketing

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Importance of AI attributes in Indian retail stores : a conjoint analysis approach

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Retail atmospherics in times of disruption : a PLS modeling approach of the role of emotions in a pharmacy environment

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Omnichannel retailing : does it empower consumers and influence patronage?

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