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~isPartOf:"Journal of air transport management"
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Dienstleistungsqualität
136
Service quality
136
Airline
112
Fluggesellschaft
112
Air transport
68
Luftverkehr
68
Customer satisfaction
67
Kundenzufriedenheit
67
Preismanagement
53
Pricing strategy
53
Air passenger transport
44
Passagierluftverkehr
44
Consumer behaviour
36
Konsumentenverhalten
36
Airport
35
Flughafen
35
Taiwan
22
USA
22
United States
22
Beziehungsmarketing
21
Relationship marketing
21
Low-cost strategy
20
Niedrigpreisstrategie
20
Airlines
15
Quality management
15
Qualitätsmanagement
15
Multi-criteria analysis
14
Multikriterielle Entscheidungsanalyse
14
Revenue management
12
Revenue-Management
12
Airport service quality
10
China
10
Customer service
10
E-commerce
10
Electronic Commerce
10
Kundenservice
10
Beschwerdemanagement
9
Complaint management
9
Online retailing
9
Online-Handel
9
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Undetermined
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Zhang, Yahua
4
Chang, Yu-chun
3
Chen, Ching-fu
3
Gomes, Carlos Francisco
3
Jiang, Hongwei
3
Ku, Edward C. S.
3
Liou, James J. H.
3
Liu, Chih-Hsing
3
Martín, Juan Carlos
3
Park, Jin-Woo
3
Redondi, Renato
3
Alderighi, Marco
2
Bellizzi, Maria Grazia
2
Bezerra, George C. L.
2
Bilotkach, Volodymyr
2
Constantino, Francesco
2
Derudder, Ben
2
Di Gravio, Giulio
2
Dieke, Peter U. C.
2
Eboli, Laura
2
Forgas, Santiago
2
Grubesic, Tony H.
2
Ho, Chien-Wei
2
Karatepe, Osman M.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Malighetti, Paolo
2
Mazzulla, Gabriella
2
Merkert, Rico
2
Morlotti, Chiara
2
Oliveira, Alessandro Vinícius Marques de
2
Palau i Saumell, Ramon
2
Pan, Jing Yu
2
Pantouvakis, Angelos
2
Park, Jin-woo
2
Piga, Claudio A.
2
Rhoades, Dawna L.
2
Román García, Concepción
2
Ruiz Mafe, Carla
2
Sánchez, Javier
2
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Journal of air transport management
Journal of retailing and consumer services
819
NBER working paper series
670
Journal of business research : JBR
654
Working paper / National Bureau of Economic Research, Inc.
583
NBER Working Paper
563
International journal of hospitality management
532
European journal of operational research : EJOR
521
Management science : journal of the Institute for Operations Research and the Management Sciences
474
International journal of production economics
457
SpringerLink / Bücher
380
Journal of revenue and pricing management
365
The service industries journal
352
International journal of production research
322
International journal of industrial organization
317
Economics letters
285
Discussion paper / Centre for Economic Policy Research
277
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
267
CESifo working papers
243
The journal of services marketing
236
Electronic commerce research
232
Tourism management : research, policies, practice
219
International journal of contemporary hospitality management
213
Transportation research / E : an international journal
207
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
199
Journal of retailing
185
Industrial marketing management : the international journal for industrial and high-tech firms
182
Manufacturing & service operations management : M & SOM
181
Journal of hospitality marketing & management
179
Information systems research : ISR
177
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
177
Auditing : a journal of practice & theory
176
Cogent business & management
168
Journal of travel and tourism marketing
168
Discussion papers / CEPR
164
Information systems and e-business management : ISeB
164
The TQM journal : the international review of organizational improvement
162
Journal of internet commerce
160
International journal of business information systems : IJBIS
159
International journal of quality & reliability management
158
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ECONIS (ZBW)
197
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1
Lowest price guarantees on airline websites : perceived believability, perceived value, and purchase intentions
Jeng, Shih-Ping
;
Lo, Min-Fang
- In:
Journal of air transport management
75
(
2019
),
pp. 85-91
Persistent link: https://www.econbiz.de/10012112368
Saved in:
2
Online drivers of consumer purchase of website airline tickets
Escobar-Rodríguez, Tomás
;
Carvajal-Trujillo, Elena
- In:
Journal of air transport management
32
(
2013
),
pp. 58-64
Persistent link: https://www.econbiz.de/10010127328
Saved in:
3
Online airline ticket purchasing : influence of online sales promotion type and Internet experience
Crespo-Almendros, E.
;
Barrio-García, S. Del
- In:
Journal of air transport management
53
(
2016
),
pp. 23-34
Persistent link: https://www.econbiz.de/10011546089
Saved in:
4
Opaque Web practices among low-cost carriers
Torres, Ann M.
;
Barry, Chris
;
Hogan, Mairéad
- In:
Journal of air transport management
15
(
2009
)
6
,
pp. 299-307
Persistent link: https://www.econbiz.de/10003989101
Saved in:
5
A SWOT analysis of China's air cargo sector in the context of COVID-19 pandemic
Li, Tao
- In:
Journal of air transport management
88
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012292020
Saved in:
6
Assessing the effect of flight information presentation styles on the usability of airline web booking interface
Liu, Nicole Tsz Yeung
;
Wu, Cheng-Lung
- In:
Journal of air transport management
106
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013478559
Saved in:
7
The impact of an aircraft's service environment on perceptions of in-flight food quality
Messner, Wolfgang
- In:
Journal of air transport management
53
(
2016
),
pp. 123-130
Persistent link: https://www.econbiz.de/10011546137
Saved in:
8
Assessing performance variability of ground handlers to comply with airport quality standards
Patriacra, Riccardo
;
Di Gravio, Giulio
;
Constantino, …
- In:
Journal of air transport management
57
(
2016
),
pp. 1-6
Persistent link: https://www.econbiz.de/10011610542
Saved in:
9
How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value
Chen, Lu
;
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of air transport management
75
(
2019
),
pp. 185-197
Persistent link: https://www.econbiz.de/10012112383
Saved in:
10
Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily
Lupo, Toni
- In:
Journal of air transport management
42
(
2015
),
pp. 249-259
Persistent link: https://www.econbiz.de/10010481998
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