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~isPartOf:"Journal of air transport management"
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Dienstleistungsqualität
136
Service quality
136
Airline
80
Fluggesellschaft
80
Customer satisfaction
66
Kundenzufriedenheit
66
Air transport
39
Luftverkehr
39
Air passenger transport
38
Passagierluftverkehr
38
Airport
30
Consumer behaviour
30
Flughafen
30
Konsumentenverhalten
30
Beziehungsmarketing
21
Relationship marketing
21
Taiwan
20
Low-cost strategy
15
Niedrigpreisstrategie
15
Multi-criteria analysis
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Multikriterielle Entscheidungsanalyse
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Quality management
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Qualitätsmanagement
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Airport service quality
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China
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Electronic Commerce
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USA
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Beschwerdemanagement
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Complaint management
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AHP approach
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AHP-Verfahren
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Fuzzy sets
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Fuzzy-Set-Theorie
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Zhang, Yahua
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Jiang, Hongwei
3
Liou, James J. H.
3
Liu, Chih-Hsing
3
Martín, Juan Carlos
3
Park, Jin-Woo
3
Bellizzi, Maria Grazia
2
Bezerra, George C. L.
2
Constantino, Francesco
2
Di Gravio, Giulio
2
Eboli, Laura
2
Forgas, Santiago
2
Ho, Chien-Wei
2
Karatepe, Osman M.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Mazzulla, Gabriella
2
Palau i Saumell, Ramon
2
Pan, Jing Yu
2
Pantouvakis, Angelos
2
Park, Jin-woo
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Román García, Concepción
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Sánchez, Javier
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Truong Dothang
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Tsai, Chieh-yuan
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Tzeng, Gwo-hshiung
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Yeh, Ching-wen
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Aboagye, Michael Osei
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Abreu, José
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Adikariwattage, V.
1
Akan, Şahap
1
Al Nasser, Amjad
1
Allen, Jaime
1
Amiri, Maghsoud
1
Andrade, Antonio R.
1
Andreu, Luisa
1
Antucheviciene, Jurgita
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Journal of air transport management
Journal of retailing and consumer services
512
International journal of hospitality management
462
Journal of business research : JBR
398
The service industries journal
330
SpringerLink / Bücher
310
Economics Papers from University Paris Dauphine
288
NBER working paper series
285
Public management review
275
Working paper / National Bureau of Economic Research, Inc.
251
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
236
NBER Working Paper
235
The journal of services marketing
221
Electronic commerce research
219
Auditing : a journal of practice & theory
176
International journal of contemporary hospitality management
175
MPRA Paper
167
Journal of hospitality marketing & management
156
CESifo working papers
154
European journal of operational research : EJOR
154
Management science : journal of the Institute for Operations Research and the Management Sciences
154
Industrial marketing management : the international journal for industrial and high-tech firms
152
Tourism management : research, policies, practice
150
International journal of business information systems : IJBIS
149
International journal of production economics
149
Discussion paper series / IZA
147
Information systems and e-business management : ISeB
147
Journal of Services Marketing
147
Journal of travel and tourism marketing
147
Services marketing quarterly
143
Cogent business & management
142
Springer eBook Collection
141
International Journal of Public Sector Management
136
The TQM journal : the international review of organizational improvement
133
International public management journal
132
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
128
International journal of quality and service sciences
127
Technological forecasting & social change : an international journal
123
International journal of quality & reliability management
122
Service business
122
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ECONIS (ZBW)
145
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1
Regional aviation and the PSO system : Level of Service and social efficiency
Bråthena, Svein
;
Eriksen, Knut Sandberg
- In:
Journal of air transport management
69
(
2018
),
pp. 248-256
Persistent link: https://www.econbiz.de/10011865617
Saved in:
2
Opaque Web practices among low-cost carriers
Torres, Ann M.
;
Barry, Chris
;
Hogan, Mairéad
- In:
Journal of air transport management
15
(
2009
)
6
,
pp. 299-307
Persistent link: https://www.econbiz.de/10003989101
Saved in:
3
Online drivers of consumer purchase of website airline tickets
Escobar-Rodríguez, Tomás
;
Carvajal-Trujillo, Elena
- In:
Journal of air transport management
32
(
2013
),
pp. 58-64
Persistent link: https://www.econbiz.de/10010127328
Saved in:
4
Lowest price guarantees on airline websites : perceived believability, perceived value, and purchase intentions
Jeng, Shih-Ping
;
Lo, Min-Fang
- In:
Journal of air transport management
75
(
2019
),
pp. 85-91
Persistent link: https://www.econbiz.de/10012112368
Saved in:
5
A SWOT analysis of China's air cargo sector in the context of COVID-19 pandemic
Li, Tao
- In:
Journal of air transport management
88
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012292020
Saved in:
6
Designing aviation networks under Public Service Obligations (PSO) : a case study in Greece
Leandro, Francisco
;
Andrade, Antonio R.
;
Kalakou, Sofia
- In:
Journal of air transport management
93
(
2021
),
pp. 1-20
Persistent link: https://www.econbiz.de/10012545478
Saved in:
7
An empirical evaluation of changes in Public Service Obligations in Spain
Abreu, José
;
Fageda, Xavier
;
Jiménez, Juan Luis
- In:
Journal of air transport management
67
(
2018
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011807100
Saved in:
8
How motivation, opportunity and ability can drive online airline ticket purchases
Bigné Alcañiz, J. Enrique
;
Hernández Ortega, Blanca
; …
- In:
Journal of air transport management
16
(
2010
)
6
,
pp. 346-349
Persistent link: https://www.econbiz.de/10008658874
Saved in:
9
Online drivers and offline influences related to loyalty to airline websites
Forgas, Santiago
;
Palau i Saumell, Ramon
;
Sánchez, Javier
- In:
Journal of air transport management
18
(
2012
)
1
,
pp. 43-46
Persistent link: https://www.econbiz.de/10009701782
Saved in:
10
Online airline ticket purchasing : influence of online sales promotion type and Internet experience
Crespo-Almendros, E.
;
Barrio-García, S. Del
- In:
Journal of air transport management
53
(
2016
),
pp. 23-34
Persistent link: https://www.econbiz.de/10011546089
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