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The role of the seven dimensions of job satisfaction in salesperson's attitudes and behavior
Rutherford, Brian; Boles, James Sanders; Hamwi, G. Alexander - In: Journal of business research : JBR 62 (2009) 11, pp. 1146-1151
Persistent link: https://www.econbiz.de/10003897437
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The role of overload on job attitudes, turnover intentions, and salesperson performance
Jones, Eli; Chonko, Lawrence; Rangarajan, Deva; … - In: Journal of business research : JBR 60 (2007) 7, pp. 663-671
Persistent link: https://www.econbiz.de/10003484130
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A process model of burnout among salespeople : some new thoughts
Lewin, Jeffrey E.; Sager, Jeffrey K. - In: Journal of business research : JBR 60 (2007) 12, pp. 1216-1224
Persistent link: https://www.econbiz.de/10003571111
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The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin; Cheng, Zhao-hong - In: The service industries journal 32 (2012) 3/4, pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
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Reluctant employees and felt stress : the moderating impact of manager decisiveness
Mulki, Jay P.; Jaramillo, Fernando; Malhotra, Shavin; … - In: Journal of business research : JBR 65 (2012) 1, pp. 77-83
Persistent link: https://www.econbiz.de/10009549712
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Bringing meaning to the sales job : the effect of ethical climate and customer demandingness
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: Journal of business research : JBR 66 (2013) 11, pp. 2301-2307
Persistent link: https://www.econbiz.de/10009789008
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Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten; Jaramillo, Fernando; Noboa, Fabrizio - In: The service industries journal 35 (2015) 3, pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
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Service climate and employee performance : exploring the moderating role of job stress and organizational identification
Zhang, Ruo Yong; Liu, Xin Mei; Wang, Hai Zhen; Shen, Li - In: The service industries journal 31 (2011) 13/14, pp. 2355-2372
Persistent link: https://www.econbiz.de/10009298984
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Regulation of emotions, interpersonal conflict, and job performance for salespeople
Mulki, Jay P.; Jaramillo, Fernando; Goad, Emily A.; … - In: Journal of business research : JBR 68 (2015) 3, pp. 623-630
Persistent link: https://www.econbiz.de/10010496161
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The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion
Karatepe, Osman M.; Haktanir, Mine; Yorganci, Ilkay - In: The service industries journal 30 (2010) 9/10, pp. 1565-1579
Persistent link: https://www.econbiz.de/10008661608