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Why doesn't our value creation payoff : unpacking customer analytics-driven value creation capability to sustain competitive advantage

Hossain, Md Afnan; Akter, Shahriar; Yanamandram, Venkata - In: Journal of business research : JBR 131 (2021), pp. 287-296

Persistent link: https://www.econbiz.de/10012545045

Creating novel consumer value vs. capturing value : strategic emphases and financial performance implications

Aspara, Jaakko; Tikkanen, Henrikki - In: Journal of business research : JBR 66 (2013) 5, pp. 593-602

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Broadening the business model construct : exploring how family-owned SMEs co-create value with external stakeholders

Gamble, Jordan Robert; Clinton, Eric; Díaz-Moriana, Vanessa - In: Journal of business research : JBR 130 (2021), pp. 646-657

Persistent link: https://www.econbiz.de/10012544893

How important is customer orientation for firm performance? : a fuzzy set analysis of orientations, strategies, and environments

Frambach, Rudolf T.; Fiss, Peer C.; Ingenbleek, Paul T. M. - In: Journal of business research : JBR 69 (2016) 4, pp. 1428-1436

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A configurational approach in business model design

Kulins, Christopher; Leonardy, Hannes; Weber, Christiana - In: Journal of business research : JBR 69 (2016) 4, pp. 1437-1441

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The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow

Mintz, Ofer - 2021

1.Introduction -- 2.Section One: How and why the COVID-19 economic crisis occurred? A customer behavior-based perspective -- 3.Five phases for how customer behavior changed in response to COVID-19 -- 4.Psychological and economic explanations for why the COVID-19 economic crisis occurred -- 5....

Persistent link: https://www.econbiz.de/10012819074

Why shape a market? : empirical evidence on the prominent firm-level and market-level outcomes of market-driving strategy

Stathakopoulos, Vlasis; Kottikas, Konstantinos G.; … - In: Journal of business research : JBR 139 (2022), pp. 1240-1254

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Lean Management 4.0: fit für 2030 : erfolgreich mit persönlichem Kundenbeziehungsbanking

Benölken, Heinz - 2021

Szenarien für „fitte 2030“ -- Zehn Herausforderungen für Zukunftsmanagement -- Acht Optionen für Banken und Finanzdienstleister -- Stärken-Aufbau durch Strategieentwicklung -- Erarbeiten der strategischen Ausgangssituation -- Identifikation der Strategieentwicklungschancen -- Nachhaltige...

Persistent link: https://www.econbiz.de/10012668279

Strategic modeling to improve services and operation to energy industries' customers

Lima, Carlos Alberto Fróes; Luz, Bernardo Marega; … - In: Journal of business research : JBR 69 (2016) 11, pp. 4862-4869

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Strategic customer engagement marketing : a decision making framework

Alvarez-Milán, Agarzelim; Felix, Reto; Rauschnabel, … - In: Journal of business research : JBR 92 (2018), pp. 61-70

Persistent link: https://www.econbiz.de/10011925267