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Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
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Socio-emotional and operational demands on service employees
Lings, Ian; Durden, Geoffrey; Lee, Nick; Cadogan, John W. - In: Journal of business research : JBR 67 (2014) 10, pp. 2132-2138
Persistent link: https://www.econbiz.de/10010400100
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The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus; Holmqvist, Jonas - In: Journal of business research : JBR 72 (2017), pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
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The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi; Dean, David; Nansuri, Ruhadi; Triyuni, … - In: Journal of business research : JBR 83 (2018), pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
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The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh; Golubovskaya, Maria; Keating, Byron; … - In: Journal of business research : JBR 149 (2022), pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
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Leader-member exchange, enriched jobs, and goal-setting : applying fuzzy set methodology
Whittington, J. Lee; Bell, R. Greg - In: Journal of business research : JBR 69 (2016) 4, pp. 1401-1400
Persistent link: https://www.econbiz.de/10011447311
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How job crafters are selected during recruitment : an invisible filter based on job crafting experiences and applicant gender
Ji, Shunhong; Chen, Zhijun - In: Journal of business research : JBR 170 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10014535215
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The (quiet) ego and sales : transcending self-interest and its relationship with adaptive selling
Gilbert, Jonathan Ross; Krush, Michael T.; Trainor, Kevin J. - In: Journal of business research : JBR 150 (2022), pp. 326-338
Persistent link: https://www.econbiz.de/10013365719
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What causes turnover among women on top management teams?
Krishnan, Hema A. - In: Journal of business research : JBR 62 (2009) 11, pp. 1181-1186
Persistent link: https://www.econbiz.de/10003897458
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Are workplaces with many women in management run differently?
Melero, Eduardo - In: Journal of business research : JBR 64 (2011) 4, pp. 385-393
Persistent link: https://www.econbiz.de/10008859028