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Beziehungsmarketing
647
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647
Consumer behaviour
420
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COTIM <1, 1995, Newport, RI>
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Journal of business research : JBR
SpringerLink / Bücher
1,139
Industrial marketing management : the international journal for industrial and high-tech firms
1,081
Journal of retailing and consumer services
798
International journal of production economics
570
The journal of business & industrial marketing
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International journal of production research
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European journal of operational research : EJOR
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International journal of hospitality management
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Gabler Edition Wissenschaft
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Journal of the Academy of Marketing Science
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Electronic commerce research
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Europäische Hochschulschriften / 5
198
International journal of business information systems : IJBIS
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Journal of strategic marketing
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Information systems and e-business management : ISeB
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Journal of purchasing and supply management
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Journal of marketing
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Journal of retailing
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Transportation research / E : an international journal
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International journal of electronic customer relationship management : IJECRM
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Journal of business-to-business marketing
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Journal of service management
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Journal of travel and tourism marketing
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Asia Pacific journal of marketing and logistics
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International journal of contemporary hospitality management
153
Journal of service research : JSR
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Cogent business & management
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Technological forecasting & social change : an international journal
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Journal of hospitality marketing & management
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Tourism management : research, policies, practice
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Information systems research : ISR
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Research
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NBER working paper series
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ECONIS (ZBW)
997
USB Cologne (EcoSocSci)
1
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998
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1
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
2
Co-creating value from knowledge-intensive business services in manufacturing firms : the moderating role of relationship learning in supplier-customer interactions
Kohtamäki, Marko
;
Partanen, Jukka
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2498-2506
Persistent link: https://www.econbiz.de/10011491352
Saved in:
3
How digitalized interactive platforms create new value for customers by integrating B2B and B2C models? : an empirical study in China
He, Jiaxun
;
Zhang, Shuang
- In:
Journal of business research : JBR
142
(
2022
),
pp. 694-706
Persistent link: https://www.econbiz.de/10013168453
Saved in:
4
AI and digitalization in relationship management : impact of adopting AI-embedded CRM system
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
Journal of business research : JBR
150
(
2022
),
pp. 437-450
Persistent link: https://www.econbiz.de/10013365740
Saved in:
5
Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? : empirical insights from B2B platform economy
Belhadi, Amine
;
Kamble, Sachin S.
;
Benkhati, Imane
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534277
Saved in:
6
Innovation activity and the outcomes of B2C, B2B, and B2G E-Commerce in EU countries
Škare, Marinko
;
Gavurova, Beata
;
Rigelsky, Martin
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303686
Saved in:
7
Reappraising the roles of review valence and conflict in online relationships
Liu, Ran
;
Ford, John B.
;
Zhang, Weiyong
;
Bonnici, Joseph
- In:
Journal of business research : JBR
167
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014383191
Saved in:
8
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
9
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
10
Early-mover advantages at cross-border business-to-business e-commerce portals
Deng, Ziliang
;
Wang, Zeyu
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 6002-6011
Persistent link: https://www.econbiz.de/10011597679
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