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Customer satisfaction
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Chebat, Jean-Charles
6
Balaji, M. S.
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Gustafsson, Anders
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Martin, Drew
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Gallan, Andrew S.
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Collier, Joel E.
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Gäthke, Jana
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Journal of business research : JBR
Journal of retailing and consumer services
421
International journal of hospitality management
367
SOEP survey papers
234
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
219
The journal of services marketing
192
The service industries journal
181
Tourism management : research, policies, practice
180
Journal of travel and tourism marketing
167
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SpringerLink / Bücher
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International journal of contemporary hospitality management
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UTB
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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108
Services marketing quarterly
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International journal of productivity and quality management : IJPQM
97
Journal of air transport management
92
International journal of business information systems : IJBIS
91
Asia Pacific journal of marketing and logistics
89
Service business
89
Journal of service research : JSR
88
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
86
Tourism management perspectives : TMP
85
International journal of quality & reliability management
82
Psychology & marketing
81
Total quality management & business excellence
80
Industrial marketing management : the international journal for industrial and high-tech firms
79
Journal of the Academy of Marketing Science
74
International journal of services and operations management
72
The international journal of bank marketing : IJBM
72
Journal of strategic marketing
71
Europäische Hochschulschriften / 5
69
Journal of service management
69
International journal of quality and service sciences
65
Tourism analysis : an interdisciplinary tourism & hospitality journal
62
Discussion paper series / IZA
61
European journal of marketing : EJM
61
Journal of Asian finance, economics and business : JAFEB
60
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ECONIS (ZBW)
322
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1
Investigating the accuracy of self-reports of brand usage behavior
Nenycz-Thiel, Magda
;
Beal, Virginia
;
Ludwichowska, Gosia
; …
- In:
Journal of business research : JBR
66
(
2013
)
2
,
pp. 224-232
Persistent link: https://www.econbiz.de/10009715044
Saved in:
2
A cross-cultural application of the affective response to consumption scale : investigating US-American and Austrian passengers on long-haul flights
Ganglmair-Wooliscroft, Alexandra
;
Wooliscroft, Ben
- In:
Journal of business research : JBR
66
(
2013
)
6
,
pp. 765-770
Persistent link: https://www.econbiz.de/10009740456
Saved in:
3
How materialism affects environmental beliefs, concern, and environmentally responsible behavior
Kilbourne, William
;
Pickett, Gregory
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 885-893
Persistent link: https://www.econbiz.de/10003730776
Saved in:
4
A comparison of reliability between telephone and web-based surveys
Braunsberger, Karin
;
Wybenga, Hans
;
Gates, Roger
- In:
Journal of business research : JBR
60
(
2007
)
7
,
pp. 758-764
Persistent link: https://www.econbiz.de/10003484237
Saved in:
5
Attitudes toward the extension and parent brand in response to extension advertising
Dens, Nathalie
;
Pelsmacker, Patrick de
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1237-1244
Persistent link: https://www.econbiz.de/10008696662
Saved in:
6
From hierarchy to hybrid : the evolving nature of inter-firm governance in China's automobile groups
Wang, Yue
;
Tanaka, Akira
- In:
Journal of business research : JBR
64
(
2011
)
1
,
pp. 75-81
Persistent link: https://www.econbiz.de/10008806334
Saved in:
7
One strike and you're out : qualitative insights into the formation of consumers' ethical company or brand perceptions
Brunk, Katja H.
;
Blümelhuber, Christian
- In:
Journal of business research : JBR
64
(
2011
)
2
,
pp. 134-141
Persistent link: https://www.econbiz.de/10008839688
Saved in:
8
Field validation study of conjoint analysis using selected mail survey response rate facilitators
Lund, Daulatram B.
;
Malhotra, Naresh K.
;
Smith, Allen E.
- In:
Journal of business research : JBR
16
(
1988
)
4
,
pp. 351-368
Persistent link: https://www.econbiz.de/10003620943
Saved in:
9
Improving survey research using diagrams of data structure
Liu, Hsi-lin
;
Lin, Yann-Jou
;
Wang, Yu-Wen
;
Wu, Wu-Chung
- In:
Journal of business research : JBR
65
(
2012
)
1
,
pp. 51-58
Persistent link: https://www.econbiz.de/10009549725
Saved in:
10
Powerful stakeholders' views of entertainment in Macao's future
Loi, Kim Ieng
;
Pearce, Philip
- In:
Journal of business research : JBR
65
(
2012
)
1
,
pp. 4-12
Persistent link: https://www.econbiz.de/10009549738
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