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Exploring healthcare/health-product ecommerce satisfaction : a text mining and machine learning application
Chatterjee, Swagato; Goyal, Divesh; Prakash, Atul; … - In: Journal of business research : JBR 131 (2021), pp. 815-825
Persistent link: https://www.econbiz.de/10012545019
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Propagation of online consumer perceived negativity : quantifying the effect of supply chain underperformance on passenger car sales
Singh, Amit; Jenamani, Mamata; Thakkar, Jitesh J.; … - In: Journal of business research : JBR 132 (2021), pp. 102-114
Persistent link: https://www.econbiz.de/10012581676
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Quantifying the effect of eWOM embedded consumer perceptions on sales : an integrated aspect-level sentiment analysis and panel data modeling approach
Singh, Amit; Jenamani, Mamata; Thakkar, Jitesh J.; … - In: Journal of business research : JBR 138 (2022), pp. 52-64
Persistent link: https://www.econbiz.de/10013197777
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A value perspective on online review platforms : profiling preference structures of online shops and traditional companies
König, Tatjana Maria; Hein, Nika; Nimsgern, Vivien - In: Journal of business research : JBR 145 (2022), pp. 387-401
Persistent link: https://www.econbiz.de/10013197914
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In eWOM we trust : using naïve theories to understand consumer trust in a complex eWOM marketspace
Pyle, Martin A.; Smith, Andrew N.; Chevtchouk, Yanina - In: Journal of business research : JBR 122 (2021), pp. 145-158
Persistent link: https://www.econbiz.de/10012420352
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Pictorial content, sequence of conflicting online reviews and consumer decision-making : the stimulus-organism-response model revisited
Bigné Alcañiz, J. Enrique; Chatzipanagiotou, Kalliopi; … - In: Journal of business research : JBR 115 (2020), pp. 403-416
Persistent link: https://www.econbiz.de/10012272095
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Product sales forecasting using online reviews and historical sales data : a method combining the Bass model and sentiment analysis
Fan, Zhi-Ping; Che, Yu-Jie; Chen, Zhen-Yu - In: Journal of business research : JBR 74 (2017), pp. 90-100
Persistent link: https://www.econbiz.de/10011675404
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A naive Bayes strategy for classifying customer satisfaction : a study based on online reviews of hospitality services
Sánchez-Franco, Manuel J.; Navarro García, Antonio; … - In: Journal of business research : JBR 101 (2019), pp. 499-506
Persistent link: https://www.econbiz.de/10012103442
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This product works well (for me) : the impact of first-person singular pronouns on online review helpfulness
Wang, Fang; Karimi, Sahar - In: Journal of business research : JBR 104 (2019), pp. 283-294
Persistent link: https://www.econbiz.de/10012105029
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When is enough, enough? : investigating product reviews and information overload from a consumer empowerment perspective
Hu, Han-fen; Krishen, Anjala S. - In: Journal of business research : JBR 100 (2019), pp. 27-37
Persistent link: https://www.econbiz.de/10012023771