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The role of electronic word of mouth in reducing information asymmetry : an empirical investigation of online hotel booking
Manes, Eran; Tchetchik, Anat - In: Journal of business research : JBR 85 (2018), pp. 185-196
Persistent link: https://www.econbiz.de/10011815488
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An empirical investigation of the factors motivating Japanese repeat consumers to review their shopping experiences
Moriuchi, Emi; Takahashi, Ikuo - In: Journal of business research : JBR 82 (2018), pp. 381-390
Persistent link: https://www.econbiz.de/10011771917
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Estimating deception in consumer reviews based on extreme terms : comparison analysis of open vs. closed hotel reservation platforms
Moon, Sangkil; Kim, Moon-Yong; Bergey, Paul K. - In: Journal of business research : JBR 102 (2019), pp. 83-96
Persistent link: https://www.econbiz.de/10012103818
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Differences between TripAdvisor and Booking.com in branding co-creation
Tiago, Maria Teresa Borges; Arruda, Carolina; Tiago, … - In: Journal of business research : JBR 123 (2021), pp. 380-388
Persistent link: https://www.econbiz.de/10012435336
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Achieving tourist loyalty through destination personality, satisfaction, and identification
Hultman, Magnus; Skarmeas, Dionysis; Oghazi, Pejvak; … - In: Journal of business research : JBR 68 (2015) 11, pp. 2227-2231
Persistent link: https://www.econbiz.de/10011388292
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Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo; Pérez-Cabañero, Carmen; … - In: Journal of business research : JBR 101 (2019), pp. 536-547
Persistent link: https://www.econbiz.de/10012103470
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Co-creation of online service recoveries and its effects on complaint bystanders
Hutzinger, Clemens; Weitzl, Wolfgang - In: Journal of business research : JBR 130 (2021), pp. 525-538
Persistent link: https://www.econbiz.de/10012544868
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Feeling warm or skeptical? : an investigation into the effects of incentivized eWOM programs on customers' eWOM sharing intentions
Chen, Ruolan; Yuan, Ruizhi; Huang, Bo; Liu, Martin J. - In: Journal of business research : JBR 167 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014383091
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What makes online reviews helpful? : a diagnosticity-adoption framework to explain informational and normative influences in e-WOM
Filieri, Raffaele - In: Journal of business research : JBR 68 (2015) 6, pp. 1291-1270
Persistent link: https://www.econbiz.de/10010529911
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The effect of online information sources on purchase intentions between consumers with high and low susceptibility to informational influence
Chen, Jie; Teng, Lefa; Yu, Ying; Yu, Xueer - In: Journal of business research : JBR 69 (2016) 2, pp. 467-475
Persistent link: https://www.econbiz.de/10011435934