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Automated banks' service quali...
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Service quality
253
Dienstleistungsqualität
252
Customer satisfaction
145
Kundenzufriedenheit
145
Consumer behaviour
139
Konsumentenverhalten
139
Beziehungsmarketing
114
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India
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Dienstleistungssektor
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Emerging economies
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Schwellenländer
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Firm performance
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Service recovery
21
Brand management
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Markenführung
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19
Virales Marketing
19
Electronic Banking
18
Electronic banking
18
Emotion
18
China
17
Customer integration
17
Kundenintegration
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Factor analysis
16
Multinationales Unternehmen
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Transnational corporation
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Malik, Ashish
7
Pereira, Vijay
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5
Budhwar, Pawan S.
5
Chebat, Jean-Charles
5
Gustafsson, Anders
5
Munjal, Surender
5
Sharma, Piyush
5
Laroche, Michel
4
Mattila, Anna S.
4
McColl-Kennedy, Janet R.
4
Arnold, Todd J.
3
Choi, Sunmee
3
De Keyser, Arne
3
Gallan, Andrew S.
3
George, Rejie
3
Howard, Matt C.
3
Iheanachor, Nkemdilim
3
Leal-Rodríguez, Antonio L.
3
Prentice, Catherine
3
Rana, Nripendra P.
3
Salo, Jari
3
Shams, Poja
3
Sinha, Paresha
3
Temouri, Yama
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Varma, Arup
3
Vrontis, Demetris
3
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2
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Alden, Dana
2
Ali, Faizan
2
Arsenovic, Jasenko
2
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2
Bachrach, Daniel G.
2
Baker, Thomas L.
2
Banerjee, Saikat
2
Barnes, Donald C.
2
Benedicktus, Ray L.
2
Bhanugopan, Ramudu
2
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Journal of business research : JBR
The Indian economic journal
1,282
The Indian journal of economics
1,183
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,072
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
963
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
886
Working Papers / eSocialSciences
875
NBER working paper series
852
Journal of banking & finance
836
The Asian economic review : journal of the Indian Institute of Economics
805
Economic developments in India : quarterly update : analysis, reports, policy documents
759
Working paper / National Bureau of Economic Research, Inc.
758
Working paper
704
NBER Working Paper
681
Indian journal of agricultural economics
680
Die Bank
625
MPRA Paper
621
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
613
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
595
Policy research working paper : WPS
556
SpringerLink / Bücher
536
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
527
Economic affairs : quarterly journal of economics
502
Global business review
484
International journal of hospitality management
447
IMF working papers
441
Discussion paper series / IZA
438
Euromoney
422
Praj̄nȧn : journal of social and management sciences
405
Journal of retailing and consumer services
391
Margin : quarterly journal of the National Council of Applied Economic Research
391
International journal of Indian culture and business management
386
Applied economics
385
Discussion paper / Centre for Economic Policy Research
383
IZA Discussion Papers
377
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
372
The service industries journal
359
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
352
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
350
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ECONIS (ZBW)
416
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1
Testing the predictive power of PLS through cross-validation in banking
Reguera-Alvarado, Nuria
;
Blanco-Oliver, Antonio
; …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4685-4693
Persistent link: https://www.econbiz.de/10011554754
Saved in:
2
Re-assessment of E-S-Qual and E-RecS-Qual in a pure service setting
Akinci, Serkan
;
Atilgan-Inan, Eda
;
Aksoy, Safak
- In:
Journal of business research : JBR
63
(
2010
)
3
,
pp. 232-240
Persistent link: https://www.econbiz.de/10003959631
Saved in:
3
What drives m-banking clients to continue using m-banking services?
Ciunova-Shuleska, Anita
;
Palamidovska-Sterjadovska, Nikolina
- In:
Journal of business research : JBR
139
(
2022
),
pp. 731-739
Persistent link: https://www.econbiz.de/10013194468
Saved in:
4
Assessing measurement model quality in PLS-SEM using confirmatory composite analysis
Hair, Joseph F.
;
Howard, Matt C.
;
Nitzl, Christian
- In:
Journal of business research : JBR
109
(
2020
),
pp. 101-110
Persistent link: https://www.econbiz.de/10012238033
Saved in:
5
Developing and validating a psychometric shopper-based mall equity measure
El Hedhli, Kamel
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
62
(
2009
)
6
,
pp. 581-587
Persistent link: https://www.econbiz.de/10003853687
Saved in:
6
Perceived quality, emotions, and behavioral intentions : application of an extended Mehrabian-Russell model to restaurants
Jang, Soocheong
;
Namkung, Young
- In:
Journal of business research : JBR
62
(
2009
)
4
,
pp. 451-460
Persistent link: https://www.econbiz.de/10003839885
Saved in:
7
Partnerships in digital financial services : an exploratory study of providers in an emerging market
Iheanachor, Nkemdilim
;
Umukoro, Immanuel Ovemeso
- In:
Journal of business research : JBR
152
(
2022
),
pp. 425-435
Persistent link: https://www.econbiz.de/10013493996
Saved in:
8
Work meaningfulness and performance among healthcare professionals : the role of professional respect and participative management
Zhou, Qin
;
Sacramento, Claudia
;
Martinaityte, Ieva
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303699
Saved in:
9
A systematic literature review of exploratory factor analyses in management
Howard, Matt C.
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014304015
Saved in:
10
Culture and personal values : how they influence perceived service quality
Ladhari, Riadh
;
Pons, Frank
;
Bressolles, Grégory
; …
- In:
Journal of business research : JBR
64
(
2011
)
9
,
pp. 951-957
Persistent link: https://www.econbiz.de/10009241420
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