Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Why customers and peer service...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Consumer behaviour
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Language
2
Relationship marketing
2
Service quality
2
Services
2
Sprache
2
Advertising effects
1
Advertising planning
1
Beschwerdemanagement
1
Big Data
1
Big data
1
Big data analytics
1
Brand equity
1
Brand image
1
Brand management
1
Business network
1
Co-creation
1
Complaint management
1
Customer
1
Customer experience
1
Customer experience insight
1
Customer experience management
1
Customer integration
1
Customer service
1
Data Mining
1
Data mining
1
Dienstleistung
1
Digital platform
1
Digitale Plattform
1
Ecosystems
1
Ethiopia
1
Evolution
1
Evolutionary economics
1
Evolutionsökonomik
1
Fertigungsprogramm
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Undetermined
1
Author
All
Van Vaerenbergh, Yves
4
Faseur, Tine
2
Geuens, Maggie
2
Hazée, Simon
2
Holmqvist, Jonas
2
Armirotto, Vincent
1
Ciuchita, Robert
1
De Pelsmacker, Patrick
1
Grönroos, Christian
1
Holmlund, Maria
1
Li, K. Daisy
1
Malthouse, Edward Carl
1
Ordenes, Francisco Villarroel
1
Pelsmacker, Patrick de
1
Ravald, Annika
1
Sarantopoulos, Panagiotis
1
So, Kevin Kam Fung
1
Xu, Yu
1
Zaki, Mohamed
1
more ...
less ...
Published in...
All
Journal of business research : JBR
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
7
Journal of Service Management
5
Journal of service research : JSR
3
European journal of marketing : EJM
2
International journal of advertising : the quarterly review of marketing communications
2
Journal of Business Research
2
Journal of service management
2
Journal of service research
2
Managing service quality : MSQ ; an international journal
2
AMS review : official publication of the Academy of Marketing Science
1
Academy of Management perspectives : AMP
1
Advertising in new formats and media : current research and implications for marketers
1
Breaking new ground in theory and practice
1
European Journal of Marketing
1
International Journal of Operations & Production Management
1
International journal of electronic commerce : IJEC
1
Journal of Product & Brand Management
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of retailing
1
Journal of service theory and practice
1
Journal of the Academy of Marketing Science
1
Management Decision
1
Management decision : MD
1
Marketing letters : a journal of research in marketing
1
Service business
1
Technology mediated service encounters
1
The Service Industries Journal
1
The journal of product & brand management
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
6
OLC EcoSci
1
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Co-creating service recovery after service failure : the role of brand equity
Hazée, Simon
;
Van Vaerenbergh, Yves
;
Armirotto, Vincent
- In:
Journal of business research : JBR
74
(
2017
),
pp. 101-109
Persistent link: https://www.econbiz.de/10011675409
Saved in:
2
An evolutionary perspective on the dynamics of service platform ecosystems for the sharing economy
Xu, Yu
;
Hazée, Simon
;
So, Kevin Kam Fung
;
Li, K. Daisy
; …
- In:
Journal of business research : JBR
135
(
2021
),
pp. 127-136
Persistent link: https://www.econbiz.de/10012643991
Saved in:
3
Examining the relationship between language divergence and word-of-mouth intentions
Van Vaerenbergh, Yves
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
67
(
2014
)
8
,
pp. 1601-1608
Persistent link: https://www.econbiz.de/10010379257
Saved in:
4
Customer experience management in the age of big data analytics : a strategic framework
Holmlund, Maria
;
Van Vaerenbergh, Yves
;
Ciuchita, Robert
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 356-365
Persistent link: https://www.econbiz.de/10012257620
Saved in:
5
Language use in services : recent advances and directions for future research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
6
Emotional advertising : revisiting the role of product category
Geuens, Maggie
;
Pelsmacker, Patrick de
;
Faseur, Tine
- In:
Journal of business research : JBR
64
(
2011
)
4
,
pp. 418-426
Persistent link: https://www.econbiz.de/10008859021
Saved in:
7
Emotional advertising: Revisiting the role of product category
Geuens, Maggie
;
De Pelsmacker, Patrick
;
Faseur, Tine
- In:
Journal of business research : JBR
64
(
2011
)
4
,
pp. 418-427
Persistent link: https://www.econbiz.de/10008812667
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
