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Journal of business strategy
Journal of business research : JBR
1,178
SpringerLink / Bücher
1,162
Journal of retailing and consumer services
765
Industrial marketing management : the international journal for industrial and high-tech firms
612
International journal of hospitality management
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334
Strategic management journal
314
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280
Journal of Services Marketing
275
Technological forecasting & social change : an international journal
268
Journal of strategic marketing
260
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256
Tourism management : research, policies, practice
256
Journal of the Academy of Marketing Science
245
International journal of contemporary hospitality management
235
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
European Journal of Marketing
231
Journal of travel and tourism marketing
227
Europäische Hochschulschriften / 5
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Journal of hospitality marketing & management
215
Cogent business & management
214
Harvard business review : HBR
213
Long range planning : LRP ; international journal of strategic management
208
Harvard-Business-Manager : das Wissen der Besten
204
Springer eBook Collection / Business and Economics
188
International journal of production economics
187
Business horizons
184
International Journal of Bank Marketing
176
International journal of electronic customer relationship management : IJECRM
176
Management decision : MD
176
Journal of business ethics : JOBE
170
Journal of service research : JSR
168
Asia Pacific journal of marketing and logistics
163
Journal of marketing
160
Journal of Business & Industrial Marketing
157
European journal of marketing : EJM
155
International journal of business information systems : IJBIS
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ECONIS (ZBW)
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1
Customer loyalty and employee engagement : an alignment for value
Gonring, Matthew P.
- In:
Journal of business strategy
29
(
2008
)
4
,
pp. 29-40
Persistent link: https://www.econbiz.de/10003756441
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2
The service-enabled customer experience : a jump-start to competitive advantage
Gopalani, Anees
;
Shick, Kevin
- In:
Journal of business strategy
32
(
2011
)
3
,
pp. 4-12
Persistent link: https://www.econbiz.de/10009160067
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3
We promise! : customer charters expand guarantees
McColl, Rod
- In:
Journal of business strategy
34
(
2013
)
6
,
pp. 11-18
Persistent link: https://www.econbiz.de/10010231383
Saved in:
4
Call centers : is there an upside to the dissatisfied customer experience?
Hudson, Sarah
;
González-Gómez, Helena V.
;
Rychalski, Aude
- In:
Journal of business strategy
38
(
2017
)
1
,
pp. 39-46
Persistent link: https://www.econbiz.de/10011618309
Saved in:
5
The imperatives of e-business : case study of a failed project
McLaughlin, Stephen
- In:
Journal of business strategy
30
(
2009
)
1
,
pp. 40-49
Persistent link: https://www.econbiz.de/10003832984
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6
Nudge your way to higher value
Jackson, Stuart E.
- In:
Journal of business strategy
31
(
2010
)
6
,
pp. 46-48
Persistent link: https://www.econbiz.de/10008991716
Saved in:
7
The value of prime customer relationships
Jackson, Stuart E.
- In:
Journal of business strategy
32
(
2011
)
6
,
pp. 50-51
Persistent link: https://www.econbiz.de/10009412349
Saved in:
8
Mass market leadership and shampoo wars : the L'Oréal strategy
Tournois, Laurent
- In:
Journal of business strategy
34
(
2013
)
1
,
pp. 4-14
Persistent link: https://www.econbiz.de/10009718489
Saved in:
9
Customers as creative resources : their influence on firm freedom
Plé, Loı̈c
;
Lecocq, Xavier
- In:
Journal of business strategy
36
(
2015
)
4
,
pp. 11-22
Persistent link: https://www.econbiz.de/10011407015
Saved in:
10
Business cycles : looking beyond the downside for competitive advantages
Lorange, Peter
;
Datson, Edwin
- In:
Journal of business strategy
35
(
2014
)
1
,
pp. 9-19
Persistent link: https://www.econbiz.de/10010245967
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