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Determinants of e-commerce customer satisfaction, trust, and loyalty in Saudi Arabia
Eid, Mustafa I. - In: Journal of electronic commerce research : JECR 12 (2011) 1, pp. 78-93
Persistent link: https://www.econbiz.de/10009295566
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Customer loyalty in the online context : understanding trust in different parties
Matos, Celso Augusto de; Curth, Marcelo; Garcia, … - In: Journal of electronic commerce research : JECR 21 (2020) 4, pp. 237-251
Persistent link: https://www.econbiz.de/10012404563
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Dysfunctional customer behavior in cross-border e-commerce : a justice-affect-behavior model
Lin, Arthur J.; Li, Eldon Yu-zen; Lee, Shih-Yang - In: Journal of electronic commerce research : JECR 19 (2018) 1, pp. 36-54
Persistent link: https://www.econbiz.de/10011865634
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Transferring attributes of e-commerce systems into business benefits : a relationship quality perspective
Sun, Heshan - In: Journal of electronic commerce research : JECR 11 (2010) 2, pp. 92-109
Persistent link: https://www.econbiz.de/10008653645
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Online engagement in investments of online travel agencies : a game-theoretic approach
Zheng, Xiabing; Guo, Xiaolong - In: Journal of electronic commerce research : JECR 17 (2016) 3, pp. 256-265
Persistent link: https://www.econbiz.de/10011563213
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An integrative approach to understanding customer satisfaction with e-service of online stores
Hung, Shin-yuan; Chen, Charlie C.; Huang, Ning-hung - In: Journal of electronic commerce research : JECR 15 (2014) 1, pp. 40-57
Persistent link: https://www.econbiz.de/10010348262
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Measuring the quality of e-service : scale development and initial validation
Swaid, Samar I.; Wigand, Rolf T. - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 13-28
Persistent link: https://www.econbiz.de/10003886450
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The influence of culture on consumer-oriented electronic commerce adoption
Van Slyke, Craig; Lou, Hao; Belanger, France; Sridhar, … - In: Journal of electronic commerce research : JECR 11 (2010) 1, pp. 30-40
Persistent link: https://www.econbiz.de/10003975274
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A study of web-designers' criteria for effective business-to-consumer (B2C) websites using the repertory grid technique
Tan, Felix B.; Tung, Lai Lai; Xu, Yun - In: Journal of electronic commerce research : JECR 10 (2009) 3, pp. 155-177
Persistent link: https://www.econbiz.de/10003926863
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The effect of website design dimensions on initial trust : a synthesis of the empirical literature
Karimov, Farhod P.; Brengman, Malaika; Van Hove, Leo - In: Journal of electronic commerce research : JECR 12 (2011) 4, pp. 272-301
Persistent link: https://www.econbiz.de/10009545628