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Online engagement in investments of online travel agencies : a game-theoretic approach
Zheng, Xiabing; Guo, Xiaolong - In: Journal of electronic commerce research : JECR 17 (2016) 3, pp. 256-265
Persistent link: https://www.econbiz.de/10011563213
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An integrative approach to understanding customer satisfaction with e-service of online stores
Hung, Shin-yuan; Chen, Charlie C.; Huang, Ning-hung - In: Journal of electronic commerce research : JECR 15 (2014) 1, pp. 40-57
Persistent link: https://www.econbiz.de/10010348262
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Dysfunctional customer behavior in cross-border e-commerce : a justice-affect-behavior model
Lin, Arthur J.; Li, Eldon Yu-zen; Lee, Shih-Yang - In: Journal of electronic commerce research : JECR 19 (2018) 1, pp. 36-54
Persistent link: https://www.econbiz.de/10011865634
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Measuring the quality of e-service : scale development and initial validation
Swaid, Samar I.; Wigand, Rolf T. - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 13-28
Persistent link: https://www.econbiz.de/10003886450
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Customer behavior model for quality-of-service environments with many service levels
Gluhovsky, Ilya - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 29-41
Persistent link: https://www.econbiz.de/10003886453
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Transferring attributes of e-commerce systems into business benefits : a relationship quality perspective
Sun, Heshan - In: Journal of electronic commerce research : JECR 11 (2010) 2, pp. 92-109
Persistent link: https://www.econbiz.de/10008653645
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Exploring service quality dimensions in B2b e-marketplaces
Soledad, Janita, M.; Javier, Miranda, F. - In: Journal of electronic commerce research : JECR 14 (2013) 4, pp. 363-386
Persistent link: https://www.econbiz.de/10010232541
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A conditional feature utilization approach to itemset retrieval in online shopping services
Kim, Kwanho; Choi, Yerim; Park, Jonghun - In: Journal of electronic commerce research : JECR 15 (2014) 4, pp. 317-338
Persistent link: https://www.econbiz.de/10010476760
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Adaptable algorithm for designed web process sequence data analysis
Wang, Hai; Wang, Shouhong - In: Journal of electronic commerce research : JECR 10 (2009) 2, pp. 104-113
Persistent link: https://www.econbiz.de/10003886475
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Global e-commerce : a portal bridging the world markets
Singh, Nitish; Alhorr, Hadi S.; Bartikowski, Boris P. - In: Journal of electronic commerce research : JECR 11 (2010) 1, pp. 1-5
Persistent link: https://www.econbiz.de/10003975186