//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A service quality evaluation m...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Tourism industry
88
Tourismuswirtschaft
88
Dienstleistungsqualität
74
Service quality
74
Tourism
62
Tourismus
62
Customer satisfaction
46
Kundenzufriedenheit
46
Consumer behaviour
39
Konsumentenverhalten
39
Gastgewerbe
32
Hospitality industry
32
Beziehungsmarketing
30
Relationship marketing
30
Holiday behaviour
26
Urlaubsverhalten
26
Tourism marketing
25
Tourismusmarketing
25
Gastronomie
23
Restaurant industry
23
Hotel industry
19
Hotellerie
19
Destination management
17
Destinationsmanagement
17
tourism
13
Ecotourism
12
Ökotourismus
12
Beschwerdemanagement
10
Complaint management
10
Hospital
10
Krankenhaus
10
Tourism destination
10
Tourismusregion
10
USA
10
United States
10
Emotion
9
Tourism research
9
Tourismusforschung
9
Nachhaltige Entwicklung
8
Sustainable development
8
more ...
less ...
Online availability
All
Undetermined
119
Free
2
Type of publication
All
Article
159
Type of publication (narrower categories)
All
Article in journal
159
Aufsatz in Zeitschrift
159
Case study
1
Fallstudie
1
Language
All
English
159
Author
All
So, Kevin Kam Fung
4
Christofi, Michael
3
Kim, Woo Gon
3
Li, Xiang
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
Miao, Li
3
Sparks, Beverley
3
Vrontis, Demetris
3
Albrecht, Julia N.
2
Becken, Susanne
2
Han, Heesup
2
Hanks, Lydia
2
Hon, Alice H. Y.
2
Hsu, Cathy H. C.
2
Hsu, Maxwell K.
2
Jang, Soocheong
2
Kim, Hyun Jeong
2
Kim, Peter Beomcheol
2
Law, Chun Hung Roberts
2
Law, Rob
2
Li, Shanshi
2
Liu, Matthew Tingchi
2
Lynn, Michael
2
Mathe, Kimberly
2
Ok, Chihyung
2
Pizam, Abraham
2
Raab, Carola
2
Rita, Paulo
2
Ro, Heejung
2
Ryu, Kisang
2
Singal, Manisha
2
Su, LuJun
2
Walters, Gabby
2
Wang, Ying
2
Weber, Karin
2
Wong, IpKin Anthony
2
Ye, Qiang
2
Ahn, Jiseon
1
Albus, Heidi
1
more ...
less ...
Published in...
All
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Tourism management : research, policies, practice
650
International journal of hospitality management
513
Tourism management perspectives : TMP
377
Tourism economics : the business and finance of tourism and recreation
368
Journal of retailing and consumer services
351
The service industries journal
343
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
315
Journal of business research : JBR
296
International journal of contemporary hospitality management
292
Journal of travel and tourism marketing
291
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
233
Tourism analysis : an interdisciplinary tourism & hospitality journal
226
Working paper / National Bureau of Economic Research, Inc.
225
The journal of services marketing
215
NBER working paper series
199
Journal of hospitality marketing & management
188
Tourism planning & development
183
NBER Working Paper
181
Auditing : a journal of practice & theory
173
SpringerLink / Bücher
170
Journal of air transport management
162
The TQM journal : the international review of organizational improvement
142
Discussion paper series / IZA
141
Services marketing quarterly
141
Spudai : oikonomikai, koinōnikai, technikai ; periodikē ekdosis tēs en Peiraiei Anotātēs Biomēchanikēs Scholēs
139
Spudai / University of Piraeus : journal of economics and business
136
European research studies
130
Service business
125
Cogent business & management
122
Applied economics
119
International journal of quality & reliability management
119
International journal of quality and service sciences
115
International journal of productivity and quality management : IJPQM
112
International journal of services and operations management
109
Economic bulletin
107
Springer eBook Collection
106
Journal of service research : JSR
103
Health care management review : HCM review
101
Journal of hospitality and tourism insights
99
more ...
less ...
Source
All
ECONIS (ZBW)
159
Showing
1
-
10
of
159
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Can commercialization reduce tourists' experience quality? : evidence from Xijiang Miao Village in Guizhou, China
Sun, Xiaolong
;
Lin, Bishu
;
Chen, Yonghong
;
Tseng, Shuyin
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 120-140
Persistent link: https://www.econbiz.de/10011997145
Saved in:
2
An exploratory study of convention destination competitiveness from the attendees' perspective : importance-performance analysis and repeated measures of MANOVA
Lee, Jumyong
;
Choi, Youngsoo
;
Breiter Terry, Deborah
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
5
,
pp. 589-610
Persistent link: https://www.econbiz.de/10011665504
Saved in:
3
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
4
Destination satisfaction and revisit intention of tourists : does the quality of airport services matter?
Seetanah, Boopen
;
Teeroovengadum, Viraiyan
;
Nunkoo, Robin
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 134-148
Persistent link: https://www.econbiz.de/10012157328
Saved in:
5
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
6
Construction and validation of the customer participation scale
Chen, Sandy C.
;
Raab, Carola
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 131-153
Persistent link: https://www.econbiz.de/10011645595
Saved in:
7
The effect of tourist relationship perception on destination loyalty at a world heritage site in China : the mediating role of overall destination satisfaction and trust
Su, LuJun
;
Hsu, Maxwell K.
;
Swanson, Scott
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 180-210
Persistent link: https://www.econbiz.de/10011645607
Saved in:
8
Psychological capital in the quick service restaurant industry : a study of unit-level performance
Mathe, Kimberly
;
Scott-Halsell, Sheila
;
Kim, Seontaik
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
7
,
pp. 823-845
Persistent link: https://www.econbiz.de/10011746976
Saved in:
9
Enhancing consumer value in wine tourism
Carlsen, Jack
;
Boksberger, Philipp
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
1
,
pp. 132-144
Persistent link: https://www.econbiz.de/10010482866
Saved in:
10
The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Kim, Eojina
;
Nicolau, Juan L.
;
Tang, Liang
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1464-1488
Persistent link: https://www.econbiz.de/10012624208
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->