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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
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Dienstleistungsqualität
Relationship marketing
Consumer behaviour
439
Konsumentenverhalten
439
Beziehungsmarketing
140
Customer satisfaction
131
Kundenzufriedenheit
131
Service quality
101
Brand management
95
Markenführung
95
Brand image
81
Markenimage
81
Hotel industry
79
Hotellerie
79
Gastronomie
58
Restaurant industry
58
Brand
54
Markenartikel
54
Social Web
49
Social web
49
Internet marketing
45
Online-Marketing
45
Viral marketing
45
Virales Marketing
45
Emotion
44
Online retailing
35
Online-Handel
35
Confidence
31
Vertrauen
31
Beschwerdemanagement
30
Complaint management
30
Marketing management
23
Marketingmanagement
23
Holiday behaviour
22
Urlaubsverhalten
22
trust
22
USA
20
United States
20
Advertising effects
19
Werbewirkung
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Article
188
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1
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Article in journal
189
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189
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1
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English
189
Author
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Mavondo, Felix
4
Pervan, Simon J.
4
Ramkissoon, Haywantee
4
Dewnarain, Senika
3
Fernandes, Teresa
3
Han, Heesup
3
Japutra, Arnold
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
Roy, Sanjit
3
Tanford, Sarah
3
Ahn, Jiseon
2
Amin, Muslim
2
Assaker, Guy
2
Baloglu, Seyhmus
2
Bilgihan, Anil
2
Bove, Liliana L.
2
Cobanoglu, Cihan
2
Fan, Alei
2
Goh, Ben
2
Johnson, Lester W.
2
Ketron, Seth
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Leckie, Civilai
2
Lim, Weng Marc
2
Miao, Li
2
Mishra, Sita
2
O'Connor, Peter
2
Prayag, Girish
2
Qu, Hailin
2
Rahman, Kaleel
2
Rizomyliotis, Ioannis
2
Ro, Heejung
2
Roy, Sanjit Kumar
2
Sekhon, Harjit
2
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Published in...
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Journal of hospitality marketing & management
Journal of strategic marketing
Journal of retailing and consumer services
552
Journal of business research : JBR
417
International journal of hospitality management
284
The journal of services marketing
166
International journal of contemporary hospitality management
118
Journal of travel and tourism marketing
108
The journal of product & brand management
104
Cogent business & management
99
The service industries journal
95
The journal of brand management : an international journal
92
Psychology & marketing
90
Asia Pacific journal of marketing and logistics
87
Journal of the Academy of Marketing Science
85
Services marketing quarterly
81
Journal of retailing
77
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
75
Journal of service management
69
Journal of service research : JSR
68
Tourism management : research, policies, practice
68
European journal of marketing : EJM
65
Industrial marketing management : the international journal for industrial and high-tech firms
64
International journal of retail & distribution management
61
The international review of retail, distribution and consumer research
60
Marketing intelligence & planning
59
Journal of marketing
58
Service business
57
International journal of retail and distribution management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
The international journal of bank marketing : IJBM
52
SpringerLink / Bücher
51
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
48
International journal of electronic marketing and retailing : IJEMR
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
48
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
46
International journal of internet marketing and advertising : IJIMA
45
Journal of air transport management
45
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
45
Technological forecasting & social change : an international journal
44
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ECONIS (ZBW)
189
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1
Antecedents of value co-creation activities for online
fashion
brands
Thomas, Lauren Josie
;
Brooks, Simon
;
McGouran, Cathy
- In:
Journal of strategic marketing
28
(
2020
)
5
,
pp. 384-398
Persistent link: https://www.econbiz.de/10012313908
Saved in:
2
Exploring
brand
attachment, its determinats and outcomes
Japutra, Arnold
;
Ekinici, Yuksel
;
Simkin, Lyndon
- In:
Journal of strategic marketing
22
(
2014
)
7
,
pp. 616-630
Persistent link: https://www.econbiz.de/10010502957
Saved in:
3
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
4
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
5
Hotel
brand
personality and
brand
loyalty : an affective, conative and behavioral perspective
Li, Xiangping
;
Yen, Chih-Lun
;
Liu, Tingting
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 550-570
Persistent link: https://www.econbiz.de/10012256151
Saved in:
6
Brand
wars : consumer-
brand
engagement beyond client-agency fights
Gambetti, Rossella
;
Biraghi, Silvia
;
Schultz, Don E.
; …
- In:
Journal of strategic marketing
24
(
2016
)
2
,
pp. 90-103
Persistent link: https://www.econbiz.de/10011577637
Saved in:
7
An investigation of
brand
experience on
brand
attachment, knowledge, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Norzuwana Sumarjan
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
Saved in:
8
Investigating the impact of customer
brand
identification on hospitality
brand
loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
9
Tie the knot : building stronger consumers' attachment toward a
brand
Japutra, Arnold
;
Ekinci, Yuksel
;
Simkin, Lyndon
- In:
Journal of strategic marketing
26
(
2018
)
3
,
pp. 223-240
Persistent link: https://www.econbiz.de/10011894545
Saved in:
10
Modelling
brand
loyalty in the Nigerian telecommunications industry
Inegbedion, Henry Egbezien
;
Obadiaru, Eseosa
- In:
Journal of strategic marketing
27
(
2019
)
7
,
pp. 583-598
Persistent link: https://www.econbiz.de/10012202781
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