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~isPartOf:"Journal of hospitality marketing & management"
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Customer satisfaction
153
Kundenzufriedenheit
153
Consumer behaviour
128
Konsumentenverhalten
128
Beziehungsmarketing
115
Relationship marketing
115
Dienstleistungsqualität
110
Service quality
110
Hotel industry
71
Hotellerie
71
Gastronomie
42
Restaurant industry
42
Viral marketing
29
Virales Marketing
29
Confidence
27
Vertrauen
27
Beschwerdemanagement
26
Complaint management
26
Brand management
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Markenführung
25
Brand image
23
Markenimage
23
Emotion
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Social Web
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Social web
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Arbeitszufriedenheit
19
Job satisfaction
19
Holiday behaviour
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Hospital
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Internet marketing
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Krankenhaus
18
Online-Marketing
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Urlaubsverhalten
18
satisfaction
18
service quality
18
customer satisfaction
17
Gastgewerbe
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Hospitality industry
16
trust
16
customer loyalty
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224
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Ramkissoon, Haywantee
6
Han, Heesup
5
Mavondo, Felix
5
Tanford, Sarah
5
Goh, Ben
4
Mattila, Anna S.
4
Bilgihan, Anil
3
Dewnarain, Senika
3
DiPietro, Robin B.
3
Gil Saura, Irene
3
Jin, Naehyun Paul
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Kim, Mi Ran
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Lee, Seonjeong
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Line, Nathaniel D.
3
Liu, Chih-Hsing
3
O'Connor, Peter
3
Okumus, Fevzi
3
Prayag, Girish
3
Prentice, Catherine
3
Qu, Hailin
3
Tang, Liang
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Bowden, Jana
2
Busser, James A.
2
Cain, Lisa
2
Chua, Bee-Lia
2
Cobanoglu, Cihan
2
Cranage, David A.
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Erdem, Mehmet
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Fan, Alei
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Gregory, Amy M.
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Grobelna, Aleksandra
2
Gursoy, Dogan
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Hsiao, Aaron
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Hsu, Cathy H. C.
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Huang, Songshan
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Huffman, Lynn
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Karatepe, Osman M.
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Journal of hospitality marketing & management
Journal of business research : JBR
975
The Canadian journal of economics
895
Journal of retailing and consumer services
822
Canadian public policy : a journal for the discussion of social and economic policy in Canada
664
Canadian journal of agricultural economics : CJAE
658
International journal of hospitality management
547
Industrial marketing management : the international journal for industrial and high-tech firms
531
The Canadian journal of economics and political science : the journal of the Canadian Political Science Association
487
NBER working paper series
440
Working paper / National Bureau of Economic Research, Inc.
430
L' Actualité économique : revue trimest.
417
SpringerLink / Bücher
399
Canadian tax journal
390
NBER Working Paper
376
Discussion paper series / IZA
357
Cat.
354
The service industries journal
326
The journal of services marketing
315
Canadian public administration : analyzing national, provincial, territorial, municipal, aboriginal and international governance practice in a changing world
307
Research paper series / Analytical Studies, Statistics Canada
274
Tourism management : research, policies, practice
263
Journal of Services Marketing
260
Applied economics
252
Discussion paper
246
Journal of travel and tourism marketing
242
The journal of business & industrial marketing
231
IZA Discussion Paper
229
International journal of contemporary hospitality management
229
European Journal of Marketing
227
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
215
Journal of business ethics : JOBE
213
Journal of the Academy of Marketing Science
213
IZA Discussion Papers
210
Journal of strategic marketing
210
Cogent business & management
193
Staff working paper / Bank of Canada
191
International Journal of Bank Marketing
186
CESifo working papers
178
Working paper
177
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ECONIS (ZBW)
224
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1
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
2
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
Saved in:
3
Developing relationship quality in economy hotels : the role of perceived justice, service quality, and commercial friendship
Chi, Christina Geng-Qing
;
Wen, Biyan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 1027-1051
Persistent link: https://www.econbiz.de/10012384387
Saved in:
4
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
5
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
6
Investigating the impact of customer brand identification on hospitality brand loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
7
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
8
Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
Saved in:
9
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
10
Do corporate social responsibility (CSR) initiatives boost customer retention in the hotel industry? : a moderation-mediation approach
Srivastava, Shalini
;
Singh, Nidhi
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 459-485
Persistent link: https://www.econbiz.de/10012549269
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