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~isPartOf:"Journal of hospitality marketing & management"
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Customer satisfaction
153
Kundenzufriedenheit
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Dienstleistungsqualität
96
Service quality
96
Consumer behaviour
92
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Beziehungsmarketing
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Journal of hospitality marketing & management
IZA Discussion Papers
806
MPRA Paper
739
Economics Papers from University Paris Dauphine
672
Discussion paper series / IZA
665
European journal of operational research : EJOR
648
IZA Discussion Paper
548
International journal of production economics
518
Journal of retailing and consumer services
482
Journal of business research : JBR
448
Journal of marketing research : JMR
446
International journal of production research
435
CESifo Working Paper
408
International journal of hospitality management
363
CESifo working papers
353
Management science : journal of the Institute for Operations Research and the Management Sciences
278
Journal of marketing
230
SOEPpapers on Multidisciplinary Panel Data Research
214
NBER working paper series
198
ERIM Report Series Research in Management
195
Journal of Services Marketing
191
The journal of services marketing
191
Journal of economic theory
188
SpringerLink / Bücher
188
CESifo Working Paper Series
185
Journal of mathematical economics
184
The service industries journal
184
Working Paper
177
Tourism management : research, policies, practice
174
Economics letters
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
171
Journal of travel and tourism marketing
170
Computers & operations research : and their applications to problems of world concern ; an international journal
157
European Journal of Marketing
156
Overseas business reports : OBR
155
Journal of the Academy of Marketing Science
154
LSE Research Online Documents on Economics
154
Journal of economic behavior & organization : JEBO
149
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
149
Annals of Faculty of Economics
148
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ECONIS (ZBW)
157
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1
Experiences marketing : a cultural philosophy for contemporary hospitality marketing studies
Tresidder, Richard
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 708-726
Persistent link: https://www.econbiz.de/10011433676
Saved in:
2
Attitudes, perceptions, and responses of purchasers versus subscribers-only for daily deals on hospitality products
Ong, Beng Soo
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 180-201
Persistent link: https://www.econbiz.de/10010526367
Saved in:
3
Measurement of service quality in the hotel sector : the case of Northern Poland
Grobelna, Aleksandra
;
Marciszewska, Barbara
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 313-332
Persistent link: https://www.econbiz.de/10009768002
Saved in:
4
Effect of perceived service quality on customer satisfaction in hospitality industry : Gronroos’ service quality model development
Zaibaf, Mehdi
;
Taherikia, Fariz
;
Fakharian, Meysam
- In:
Journal of hospitality marketing & management
22
(
2013
)
5/6
,
pp. 490-504
Persistent link: https://www.econbiz.de/10010127364
Saved in:
5
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
6
Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
Saved in:
7
Measuring hotel guest satisfaction by using an online quality management system
Sharma, Keshav Prasad
;
Wirtz, Philip W.
;
Yu, Larry
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 445-463
Persistent link: https://www.econbiz.de/10010396149
Saved in:
8
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
9
Deconstructing service quality and customer satisfaction : challenges and directions for future research
Torres, Edwin N.
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 652-677
Persistent link: https://www.econbiz.de/10010402053
Saved in:
10
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
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