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~isPartOf:"Journal of hospitality marketing & management"
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Hotel industry
199
Hotellerie
199
Consumer behaviour
167
Konsumentenverhalten
167
Customer satisfaction
153
Kundenzufriedenheit
153
Dienstleistungsqualität
137
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Relationship marketing
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Han, Heesup
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Qu, Hailin
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Journal of hospitality marketing & management
International journal of hospitality management
1,345
Journal of business research : JBR
951
Journal of retailing and consumer services
838
International journal of contemporary hospitality management
514
The service industries journal
511
Industrial marketing management : the international journal for industrial and high-tech firms
502
Tourism management : research, policies, practice
485
The journal of services marketing
370
SpringerLink / Bücher
358
MPRA Paper
334
Journal of travel and tourism marketing
311
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
292
The journal of business & industrial marketing
228
Journal of the Academy of Marketing Science
227
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
215
IASE Conference Papers
213
Journal of strategic marketing
212
Cogent business & management
211
NBER working paper series
203
Working paper / National Bureau of Economic Research, Inc.
203
Services marketing quarterly
202
Journal of service research : JSR
197
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
196
International Journal of Sport Finance
190
Service business
188
Tourism management perspectives : TMP
188
Tourism economics : the business and finance of tourism and recreation
187
Auditing : a journal of practice & theory
180
NBER Working Paper
179
Journal of service management
178
Asia Pacific journal of marketing and logistics
176
International journal of electronic customer relationship management : IJECRM
176
Journal of marketing
175
Psychology & marketing
169
Journal of air transport management
168
The TQM journal : the international review of organizational improvement
164
Journal of retailing
156
International journal of productivity and quality management : IJPQM
152
European journal of marketing : EJM
147
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ECONIS (ZBW)
357
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357
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1
Factors affecting the hotel's service quality : relationship marketing and corporate image
Chen, Wen-jung
;
Chen, Mei-liang
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 77-96
Persistent link: https://www.econbiz.de/10010358258
Saved in:
2
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
3
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
4
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
5
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
6
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
7
From satisfied to memorable : an empirical study of service and experience dimensions on guest outcomes in the hospitality industry
Sipe, Lori J.
;
Testa, Mark R.
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 178-195
Persistent link: https://www.econbiz.de/10011848342
Saved in:
8
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 739-756
Persistent link: https://www.econbiz.de/10012312148
Saved in:
9
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
10
Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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