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~isPartOf:"Journal of marketing management : MM"
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Consumer behaviour
307
Konsumentenverhalten
307
Brand management
50
Markenführung
50
Brand image
36
Markenimage
36
Beziehungsmarketing
35
Relationship marketing
35
Großbritannien
33
Social Web
33
Social web
33
United Kingdom
33
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27
Service quality
27
Marketing management
24
Marketingmanagement
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Internet marketing
22
Online-Marketing
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Market research
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Nachhaltige Entwicklung
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Online retailing
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Online-Handel
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Piacentini, Maria
7
Hogg, Margaret K.
6
Belk, Russell W.
5
Harris, Lloyd C.
5
Michaelidou, Nina
5
Veer, Ekant
5
Carlson, Jamie
4
McKechnie, Sally
4
Szmigin, Isabelle
4
Tadajewski, Mark
4
Tynan, Caroline
4
Banister, Emma N.
3
Baron, Steve
3
Broderick, Amanda J.
3
Carrigan, Marylyn
3
Dennis, Charles
3
Devlin, James F.
3
Hamilton, Kathy
3
He, Hongwei
3
Jafari, Aliakbar
3
Jayawardhena, Chanaka
3
Maclaran, Pauline
3
Moraes, Caroline
3
Rosenberger, Philip J.
3
Shankar, Avi
3
Uncles, Mark D.
3
Vom Lehn, Dirk
3
Wells, Victoria
3
Arsel, Zeynep
2
Barnes, Bradley R.
2
Beatson, Amanda
2
Bettany, Shona M.
2
Beverland, Michael B.
2
Bradshaw, Alan
2
Broderick, Anne
2
Brownlie, Douglas
2
Canhoto, Ana Isabel Domingos
2
Cappellini, Benedetta
2
Cherrier, Hélène
2
Cocker, Hayley L.
2
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Journal of marketing management : MM
Journal of business research : JBR
2,146
Journal of retailing and consumer services
2,034
International journal of hospitality management
980
International journal of consumer studies
774
Zi you zhong guo zhi gong ye
764
NBER working paper series
734
Psychology & marketing
675
Working paper / National Bureau of Economic Research, Inc.
659
Journal of consumer research : JCR ; an interdisciplinary bimonthly
582
NBER Working Paper
578
The service industries journal
501
Tourism management : research, policies, practice
456
Asia Pacific journal of marketing and logistics
435
European Journal of Marketing
408
SpringerLink / Bücher
406
Journal of travel and tourism marketing
400
The journal of product & brand management
396
Management science : journal of the Institute for Operations Research and the Management Sciences
389
Journal of Consumer Marketing
375
The journal of services marketing
368
European journal of marketing : EJM
366
International journal of contemporary hospitality management
360
The journal of brand management : an international journal
360
Cogent business & management
358
Journal of marketing research : JMR
358
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Technological forecasting & social change : an international journal
342
Journal of international consumer marketing
330
Journal of retailing
323
Journal of hospitality marketing & management
317
Applied economics
315
Journal of the Academy of Marketing Science
315
Journal of business ethics : JOBE
314
Journal of marketing
308
Marketing letters : a journal of research in marketing
308
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
306
International journal of retail & distribution management
304
Journal of marketing communications
304
Marketing intelligence & planning
304
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ECONIS (ZBW)
328
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1
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline
;
McKechnie, Sally
;
Hartley, Stephanie
- In:
Journal of marketing management : MM
30
(
2014
)
9/10
,
pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
Saved in:
2
Seniors' attitudes to voicing complaints : a qualitative study
Grougiou, Vassiliki
;
Pettigrew, Simone
- In:
Journal of marketing management : MM
25
(
2009
)
9/10
,
pp. 987-1001
Persistent link: https://www.econbiz.de/10003902410
Saved in:
3
An investigation into the mediating influence of consumer expertise on the antecedents and consequences of affect within professional service markets
Garry, Tony
- In:
Journal of marketing management : MM
23
(
2007
)
5/6
,
pp. 461-481
Persistent link: https://www.econbiz.de/10003492221
Saved in:
4
Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana
;
Gabbott, Mark
;
Naumann, Kay
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
Saved in:
5
The value of knowing what customers really want : the impact of salesperson ability to read non-verbal cues of affect on service quality
Puccinelli, Nancy M.
;
Andrzejewski, Susan A.
;
Markos, Ereni
- In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 356-373
Persistent link: https://www.econbiz.de/10009761873
Saved in:
6
There is no dark side of customer aggression : it's all dark
Yagil, Dana
- In:
Journal of marketing management : MM
33
(
2017
)
15/16
,
pp. 1413-1420
Persistent link: https://www.econbiz.de/10011850424
Saved in:
7
Boundary conditions of the effect of customer coproduction : the case of service failure
Zolfagharian, Mohammadali
;
Felix, Reto
;
Braun, Jakob
- In:
Journal of marketing management : MM
34
(
2018
)
9/10
,
pp. 705-731
Persistent link: https://www.econbiz.de/10011935068
Saved in:
8
Key service drivers for high-tech service brand equity : the mediating role of overall service quality and perceived value
He, Hongwei
;
Li, Yan
- In:
Journal of marketing management : MM
27
(
2011
)
1/2
,
pp. 77-99
Persistent link: https://www.econbiz.de/10008841689
Saved in:
9
Consumer attitudes towards a European retailer's private brand food products : an integrated model of Taiwanese consumers
Lin, Chen-yu
;
Marshall, David William
;
Dawson, John A.
- In:
Journal of marketing management : MM
25
(
2009
)
9/10
,
pp. 875-891
Persistent link: https://www.econbiz.de/10003902345
Saved in:
10
Online service quality : content and process of analysis
Piercy, Niall
- In:
Journal of marketing management : MM
30
(
2014
)
7/8
,
pp. 747-785
Persistent link: https://www.econbiz.de/10010375796
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