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An Examination of Consumers' Motives to Switch Energy Suppliers
Walsh, Gianfranco; Groth, Markus; Wiedmann, Klaus-Peter - In: Journal of marketing management : MM 21 (2005) 3, pp. 421-440
Persistent link: https://www.econbiz.de/10006959797
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Disadvantaged consumers' experiences of marketplace discrimination in customer services
Walsh, Gianfranco - In: Journal of marketing management : MM 25 (2009) 1/2, pp. 143-169
Persistent link: https://www.econbiz.de/10003831032
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Measuring consumer vulnerability to perceived product-similarity problems and its consequences
Walsh, Gianfranco; Mitchell, Vincent-Wayne; Kilian, Thomas - In: Journal of marketing management : MM 26 (2010) 1/2, pp. 146-162
Persistent link: https://www.econbiz.de/10003979655
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Consumer confusion proneness : scale development, validation, and application
Walsh, Gianfranco; Hennig-Thurau, Thorsten; Mitchell, … - In: Journal of marketing management : MM 23 (2007) 7/8, pp. 697-721
Persistent link: https://www.econbiz.de/10003558912
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Measuring consumer vulnerability to perceived product-similarity problems and its consequences
Walsh, Gianfranco; Mitchell, Vincent-Wayne; Kilian, Thomas - In: Journal of marketing management : MM 26 (2010) 1, pp. 146-163
Persistent link: https://www.econbiz.de/10008416301
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Disadvantaged consumers' experiences of marketplace discrimination in customer services
Walsh, Gianfranco - In: Journal of marketing management : MM 25 (2009) 1, pp. 143-170
Persistent link: https://www.econbiz.de/10008416613
Cover Image
Consumer confusion proneness: scale development, validation, and application
Walsh, Gianfranco; Hennig-Thurau, Thorsten; Mitchell, … - In: Journal of marketing management : MM 23 (2007) 7, pp. 697-722
Persistent link: https://www.econbiz.de/10008416733
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Consumer confusion proneness: scale development, validation, and application
Walsh, Gianfranco; Hennig-Thurau, Thorsten; Mitchell, … - In: Journal of marketing management : MM 23 (2007) 7-8, pp. 697-722
Persistent link: https://www.econbiz.de/10007901900