//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Resilienz im Außendienst: ein...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Salespeople
24
Verkaufspersonal
24
Einzelhandel
12
Retail trade
12
Beziehungsmarketing
8
Relationship marketing
8
Consumer behaviour
7
Konsumentenverhalten
7
Arbeitsleistung
6
Customer satisfaction
6
Job performance
6
Kundenzufriedenheit
6
Selling
6
Verkauf
6
Arbeitszufriedenheit
5
Job satisfaction
5
Arbeitsverhalten
4
Customer service
4
Kundenservice
4
Leistungsmotivation
4
Work behaviour
4
Work motivation
4
Dienstleistungsqualität
3
Frontline employees
3
Internal communication
3
Interne Kommunikation
3
Personality psychology
3
Persönlichkeitspsychologie
3
Service quality
3
Außendienst
2
Customer experience
2
Employee retention
2
Field sales force
2
Führungsstil
2
Leadership style
2
Mitarbeiterbindung
2
Online retailing
2
Online-Handel
2
Organizational identification
2
Personal selling
2
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
24
Type of publication (narrower categories)
All
Article in journal
24
Aufsatz in Zeitschrift
24
Language
All
English
24
Author
All
Wieseke, Jan
3
Alavi, Sascha
2
Zablah, Alex R.
2
Agnihotri, Raj
1
Ahearne, Michael
1
Angell, Robert J.
1
Arndt, Aaron D.
1
Ashill, Nicholas J.
1
Augusto, Mário Gomes
1
Babakus, Emin
1
Bachrach, Daniel G.
1
Baker, Thomas L.
1
Bakeshloo, Khashayar Afshar
1
Baldus, Brian
1
Beitelspacher, Lauren Skinner
1
Blessing, Gerald
1
Bolander, Willy
1
Bouzdine-Chameeva, Tatiana
1
Boyd, Eric
1
Brand, Kathrin
1
Brown, Tom
1
Calantone, Roger J.
1
Chaker, Nawar N.
1
Claro, Danny Pimentel
1
Coelho, Filipe
1
Dahlén, Micael
1
Danaher, Tracey S.
1
Fumagalli, Elena
1
Gremler, Dwayne D.
1
Guba, Jan Helge
1
Gwinner, Kevin P.
1
Haas, Alexander
1
Habel, Johannes
1
Hartmann, Nathaniel N.
1
Haumann, Till
1
Holmqvist, Jonas
1
Hughes, Douglas E.
1
Johannsen, Felix
1
Jung, Jin Ho
1
Kamakura, Wagner A.
1
more ...
less ...
Published in...
All
Journal of retailing
Industrial marketing management : the international journal for industrial and high-tech firms
156
The journal of personal selling & sales management : JPSSM
155
Journal of business research : JBR
112
Discussion paper series / IZA
91
The journal of business & industrial marketing
77
Journal of personal selling & sales management : JPSSM
76
Journal of the Academy of Marketing Science
64
NBER working paper series
56
SpringerLink / Bücher
54
Journal of retailing and consumer services
43
Journal of marketing
39
Journal of vocational behavior
36
Working paper / National Bureau of Economic Research, Inc.
36
Harvard-Business-Manager : das Wissen der Besten
35
IZA Discussion Paper
35
IZA Discussion Papers
34
Journal of business-to-business marketing
34
NBER Working Paper
31
The service industries journal
31
Harvard business review : HBR
30
Journal of marketing theory and practice
25
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
25
Journal of business ethics : JOBE
24
The global public relations handbook : theory, research, and practice
23
Journal of marketing education : JME
22
International journal of hospitality management
21
European journal of marketing : EJM
19
Journal of marketing research : JMR
19
The international journal of human resource management
17
Economics of education review
15
The Oxford handbook of strategic sales and sales management
15
Academy of Management journal : AMJ
14
Discussion paper / Centre for Economic Policy Research
14
European journal of marketing
14
International journal of retail & distribution management
14
Journal of service research
14
Labour economics : official journal of the European Association of Labour Economists
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Psychology & marketing
14
more ...
less ...
Source
All
ECONIS (ZBW)
24
Showing
1
-
10
of
24
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
The role of customer orientation as a moderator of the job demand-burnout-performance relationship : a surface-level trait perspective
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Journal of retailing
85
(
2009
)
4
,
pp. 480-492
Persistent link: https://www.econbiz.de/10003930089
Saved in:
3
An examination of frontline cross-functional integration during retail transactions
Arndt, Aaron D.
;
Karande, Kiran
;
Landry, Timothy D.
- In:
Journal of retailing
87
(
2011
)
2
,
pp. 225-241
Persistent link: https://www.econbiz.de/10009240254
Saved in:
4
When sales managers and
salespeople
disagree in the appreciation for their firm : the phenomenon of organizational identification tension
Kraus, Florian
;
Haumann, Till
;
Ahearne, Michael
; …
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 486-515
Persistent link: https://www.econbiz.de/10011377066
Saved in:
5
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam
;
Baker, Thomas L.
;
Bachrach, Daniel G.
; …
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
Saved in:
6
Saving on discounts through accurate sensing :
salespeople
's estimations of customer price importance and their effects on negotiation success
Alavi, Sascha
;
Wieseke, Jan
;
Guba, Jan Helge
- In:
Journal of retailing
92
(
2016
)
1
,
pp. 40-55
Persistent link: https://www.econbiz.de/10011484040
Saved in:
7
The effectiveness of e-tailers' communication practices in stimulating sales of niche versus popular products
Meiseberg, Brinja
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 319-332
Persistent link: https://www.econbiz.de/10011566707
Saved in:
8
Utilitarian and hedonic motivators of shoppers' decision to consult with
salespeople
Haas, Alexander
;
Kenning, Peter
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 428-441
Persistent link: https://www.econbiz.de/10010408212
Saved in:
9
Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance : a research note
Vieira, Valter Afonso
;
Negreiros, Leticia Fernandes de
; …
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 347-358
Persistent link: https://www.econbiz.de/10013256047
Saved in:
10
Drown or blossom? : the impact of perceived chronic time pressure on retail
salespeople
's performance and customer-salesperson relationships
Ryari, Hanaa
;
Alavi, Sascha
;
Wieseke, Jan
- In:
Journal of retailing
97
(
2021
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10012648989
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->