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Beziehungsmarketing
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129
Consumer behaviour
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100
Einzelhandel
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Retail trade
71
Dienstleistungsqualität
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Journal of retailing
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
8,170
Betriebs-Berater : BB
5,994
SpringerLink / Bücher
3,070
Der Betrieb
2,901
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2,701
Europäische Hochschulschriften / 5
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Wirtschaftsdienst
2,392
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
2,011
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
1,998
Discussion paper series / IZA
1,792
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
1,634
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
1,487
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
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Die Bank
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ifo Schnelldienst
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IZA Discussion Paper
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Industrial marketing management : the international journal for industrial and high-tech firms
1,078
Aus Politik und Zeitgeschichte : APuZ
1,076
Sozialer Fortschritt : unabhängige Zeitschrift für Sozialpolitik
1,046
Journal of retailing and consumer services
965
Discussion paper
957
Gabler Edition Wissenschaft
955
Agrarwirtschaft : Zeitschrift für Betriebswirtschaft, Marktforschung und Agrarpolitik
934
WPg : Kompetenz schafft Vertrauen
929
ZEW discussion papers
919
Betriebswirtschaftliche Forschung und Praxis : BFuP
875
Journal of business economics : JBE
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ECONIS (ZBW)
166
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166
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1
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
2
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
3
Creating ultimate customer loyalty through loyalty conviction and customer-company identification
Wolter, Jeremy S.
;
Bock, Dora
;
Smith, Jeffery S.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011790705
Saved in:
4
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
5
Affect versus cognition in the chain from perceived quality to customer loyalty : the roles of product beliefs and experience
Frank, Björn
;
Torrico, Boris Herbas
;
Enkawa, Takao
; …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 567-586
Persistent link: https://www.econbiz.de/10010473263
Saved in:
6
How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.
;
Mattila, Anna S.
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
Saved in:
7
Service-dominant orientation : measurement and impact on performance outcomes
Karpen, Ingo O.
;
Bove, Liliana L.
;
Lukas, Bryan A.
; …
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10010500748
Saved in:
8
B2B channel partner programs : disentangling indebtedness from gratiude
Pelser, Jan
;
Ruyter, Ko de
;
Wetzels, Martin
;
Grewal, Dhruv
- In:
Journal of retailing
91
(
2015
)
4
,
pp. 660-678
Persistent link: https://www.econbiz.de/10011422468
Saved in:
9
How task-facilitative interactive tools foster buyers' trust in online retailers : a process view of trust development in the electronic marketplace
Gupta, Pranjal
;
Yadav, Manjit S.
;
Varadarajan, Rajan
- In:
Journal of retailing
85
(
2009
)
2
,
pp. 159-176
Persistent link: https://www.econbiz.de/10003870598
Saved in:
10
Increasing shopper trust in retailer technological interfaces via auditory confirmation
Reynolds-McIlnay, Ryann
;
Morrin, Maureen
- In:
Journal of retailing
95
(
2019
)
4
,
pp. 128-142
Persistent link: https://www.econbiz.de/10012154082
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