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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
1,968
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1,967
Beziehungsmarketing
476
Einzelhandel
476
Relationship marketing
476
Retail trade
476
Online retailing
350
Online-Handel
350
Customer satisfaction
338
Kundenzufriedenheit
338
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Park, Jungkun
19
Prentice, Catherine
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Septianto, Felix
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Dhir, Amandeep
14
Jebarajakirthy, Charles
13
Paul, Justin
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Lombart, Cindy
12
Mortimer, Gary
11
Pantano, Eleonora
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Dwivedi, Yogesh Kumar
10
Kaur, Puneet
10
Klaus, Philipp
10
Otterbring, Tobias
10
Quach, Sara
10
Rana, Nripendra P.
10
Mehrotra, Ankit
9
Sands, Sean
9
Söderlund, Magnus
9
Talwar, Shalini
9
Agag, Gomaa
8
Baier, Daniel
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Chebat, Jean-Charles
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Gilboa, Shaked
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Gázquez-Abad, Juan Carlos
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Hollebeek, Linda D.
8
Ladhari, Riadh
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Louis, Didier
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Loureiro, Sandra Maria Correia
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Borges, Adilson
7
Duan, Yongrui
7
Elms, Jonathan
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Hyun, Hyowon
7
Islam, Tahir
7
Khan, Imran
7
Lunardo, Renaud
7
Northey, Gavin
7
Shankar, Amit
7
Souiden, Nizar
7
Trinh, Giang
7
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
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Journal of retailing and consumer services
Journal of business research : JBR
2,072
International journal of hospitality management
832
International journal of consumer studies
767
Psychology & marketing
691
Journal of consumer research : JCR ; an interdisciplinary bimonthly
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NBER working paper series
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SpringerLink / Bücher
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Working paper / National Bureau of Economic Research, Inc.
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Asia Pacific journal of marketing and logistics
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The journal of product & brand management
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European Journal of Marketing
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Journal of Consumer Marketing
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European journal of marketing : EJM
367
The journal of brand management : an international journal
356
Journal of marketing research : JMR
354
Management science : journal of the Institute for Operations Research and the Management Sciences
353
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of retailing
334
Tourism management : research, policies, practice
330
Journal of marketing
327
Journal of travel and tourism marketing
325
Journal of international consumer marketing
322
Journal of the Academy of Marketing Science
319
Journal of marketing management : MM
314
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
313
Marketing letters : a journal of research in marketing
304
Journal of marketing communications
303
Cogent business & management
301
International journal of retail & distribution management
300
The journal of services marketing
300
The international review of retail, distribution and consumer research
296
Journal of fashion marketing and management
292
Journal of consumer behaviour : an international research review
284
The journal of consumer marketing
284
Marketing intelligence & planning
283
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
281
International journal of contemporary hospitality management
274
International Journal of Retail & Distribution Management
272
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ECONIS (ZBW)
2,009
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1
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1
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
2
Aesthetic labor and visible diversity : the role in retailing service encounters
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011743114
Saved in:
3
Examining the antecedents of trust and rapport in services : discovering new interrelationships
Macintosh, Gerrard
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 298-305
Persistent link: https://www.econbiz.de/10003864559
Saved in:
4
Can a positive mood counterbalance weak arguments in personal sales conversations?
Bambauer-Sachse, Silke
;
Gierl, Heribert
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 190-196
Persistent link: https://www.econbiz.de/10003852519
Saved in:
5
French consumers' perceptions of the unattended delivery model for e-grocery retailing
Goethals, Frank
;
Leclercq-Vandelannoitte, Aurélie
; …
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 133-139
Persistent link: https://www.econbiz.de/10009507881
Saved in:
6
Online customer service and retail type-product congruence
Suryandari, Retno Tanding
;
Paswan, Audhesh K.
- In:
Journal of retailing and consumer services
21
(
2014
)
1
,
pp. 69-76
Persistent link: https://www.econbiz.de/10010233537
Saved in:
7
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
8
Comparing perceived insecurity among customers and retail staff during service encounters
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 80-92
Persistent link: https://www.econbiz.de/10011528539
Saved in:
9
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
10
Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty : a case study of home appliances business
Lunardo, Renaud
;
Bressolles, Gregory
;
Durrieu, François
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 67-83
Persistent link: https://www.econbiz.de/10011473147
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