Narrow search
Showing 1 - 10 of 606
Cover Image
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd - In: Journal of retailing and consumer services 28 (2016), pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Cover Image
The expected retail customer : value co-creator, co-producer or disturbance?
Fellesson, Markus; Salomonson, Nicklas - In: Journal of retailing and consumer services 30 (2016), pp. 204-211
Persistent link: https://www.econbiz.de/10011473201
Cover Image
Customization in bicycle retailing
Jafari, Hamid; Nyberg, Anna; Osnes, Tone-Lise; Schmitz, … - In: Journal of retailing and consumer services 23 (2015), pp. 77-90
Persistent link: https://www.econbiz.de/10010503929
Cover Image
Enhancing brand relationship performance through customer participation and value creation in social media brand communities
Carlson, Jamie; Wyllie, Jessica; Rahman, Mohammad M.; … - In: Journal of retailing and consumer services 50 (2019), pp. 333-341
Persistent link: https://www.econbiz.de/10012114174
Cover Image
From perceptions to propositions : profiling customer value across retail contexts
Rintamäki, Timo; Kirves, Kaisa - In: Journal of retailing and consumer services 37 (2017), pp. 159-167
Persistent link: https://www.econbiz.de/10011729746
Cover Image
A 360-degree view of actor engagement in service co-creation
Finsterwalder, Jörg - In: Journal of retailing and consumer services 40 (2018), pp. 276-278
Persistent link: https://www.econbiz.de/10011801984
Cover Image
Managing value co-creation in consumer service systems within smart retail settings
Bassano, Clara; Piciocchi, Paolo; Spohrer, James C.; … - In: Journal of retailing and consumer services 45 (2018), pp. 190-197
Persistent link: https://www.econbiz.de/10011929967
Cover Image
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing; Zhang, Yulin - In: Journal of retailing and consumer services 77 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Cover Image
Value co-creation and social media : investigating antecedents and influencing factors in the U.S. retail banking industry
Casper Ferm, Lars-Erik; Thaichon, Park - In: Journal of retailing and consumer services 61 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012581891
Cover Image
Do myriad e-channels always create value for customers? : a dynamic analysis of the perceived value of a digital information product during the usage phase
Mencarelli, Rémi; Rivière, Arnaud; Lombart, Cindy - In: Journal of retailing and consumer services 63 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012665834