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To trust or not to trust? : the interplay between labor-related CSR claim type and prior CSR reputation of apparel retailers
Ginder, Whitney; Byun, Sang-Eun - In: Journal of retailing and consumer services 65 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013169588
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The link between corporate social responsibility and customer loyalty : empirical evidence from the Islamic banking industry
Muflih, Muhammad - In: Journal of retailing and consumer services 61 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012581907
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Modeling the determinants of consumers' attitudes toward online group buying : do risks and trusts matters?
Mohd Suki, Norazah; Norbayah Mohd Suki - In: Journal of retailing and consumer services 36 (2017), pp. 180-188
Persistent link: https://www.econbiz.de/10011697992
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A multi-country study of bank reputation among customers in Africa : key antecedents and consequences
Osakwe, Christian Nedu; Ruiz, Belén; Amegbe, Hayford; … - In: Journal of retailing and consumer services 56 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012389993
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The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung; Jin, Byoungho; Swinney, Jane L. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
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Examining the antecedents of trust and rapport in services : discovering new interrelationships
Macintosh, Gerrard - In: Journal of retailing and consumer services 16 (2009) 4, pp. 298-305
Persistent link: https://www.econbiz.de/10003864559
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Trust in the development of new channels in the music industry
Crosno, Jody L.; Nygaard, Arne; Dahlstrom, Robert - In: Journal of retailing and consumer services 14 (2007) 3, pp. 216-223
Persistent link: https://www.econbiz.de/10003458654
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Supporting retailers to exploit online settings for internationalization : the different role of trust and compensation
Premazzi, Katia; Castaldo, Sandro; Grosso, Monica; … - In: Journal of retailing and consumer services 17 (2010) 3, pp. 229-240
Persistent link: https://www.econbiz.de/10003978393
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Does relationship quality matter in e-services? : a comparison of online and offline retailing
Walsh, Gianfranco; Hennig-Thurau, Thorsten; Sassenberg, Kai - In: Journal of retailing and consumer services 17 (2010) 2, pp. 130-142
Persistent link: https://www.econbiz.de/10003956373
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The role of security, design and content factors on customer trust in mobile commerce
Nilashi, Mehrbakhsh; Ibrahim, Othman; Mirabi, Vahid Reza; … - In: Journal of retailing and consumer services 26 (2015), pp. 57-69
Persistent link: https://www.econbiz.de/10011347842