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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
7
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Beziehungsmarketing
4
Customer experience
4
Relationship marketing
4
Einzelhandel
3
Retail trade
3
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Air transport
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Kuppelwieser, Volker
10
Finsterwalder, Jörg
5
Klaus, Philipp
4
Kuppelwieser, Volker G.
3
Boujena, Othman
1
Bozic, Branko
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Cassia, Fabio
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Cobelli, Nicola
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Heinonen, Kristina
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Lecoeuvre, Laurence
1
Manthiou, Aikaterini
1
Simpson, Merlin C.
1
Turner, J. Rodney
1
Tuzovic, Sven
1
Villiers, Matthew de
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Zardini, Alessandro
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de Villiers, Matthew
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Journal of retailing and consumer services
Journal of Services Marketing
4
Journal of business research : JBR
3
Health marketing quarterly
2
Journal of Service Management
2
Journal of customer behaviour
2
Journal of service research
2
Management revue : socio-economic studies
2
Managing service quality : MSQ ; an international journal
2
Marketing letters : a journal of research in marketing
2
The journal of services marketing
2
Electronic markets : EM ; the international journal of electronic commerce and business media
1
European Business Review
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
Human relations
1
International Journal of Retail & Distribution Management
1
International journal of advertising : the quarterly review of marketing communications
1
International journal of hospitality management
1
International journal of retail & distribution management
1
Journal of Business Research
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management revue : the international review of management studies
1
Management, Prozessgestaltung, Kundenperspektive
1
Marketing von Solutions : innovative Ansätze und Best Practices
1
Recherche et applications en marketing
1
Service Value als Werttreiber : Konzepte, Messung und Steuerung
1
Technological forecasting & social change : an international journal
1
Tourism management : research, policies, practice
1
management revue. Socio-economic Studies
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ECONIS (ZBW)
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1
Towards the use of chronological age in research - a cautionary comment
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 17-22
Persistent link: https://www.econbiz.de/10011598533
Saved in:
2
From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior
Tuzovic, Sven
;
Simpson, Merlin C.
;
Kuppelwieser, Volker G.
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 98-107
Persistent link: https://www.econbiz.de/10010338621
Saved in:
3
Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
4
The effects of film trailers on shaping consumer expectations in the entertainment industry : a qualitative analysis
Finsterwalder, Jörg
;
Kuppelwieser, Volker G.
; …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 589-595
Persistent link: https://www.econbiz.de/10009655504
Saved in:
5
Customer trust recovery : an alternative explanation
Bozic, Branko
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 208-218
Persistent link: https://www.econbiz.de/10012025959
Saved in:
6
Intentionality and transformative services : wellbeing co-creation and spill-over effects
Finsterwalder, Jörg
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
Saved in:
7
Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence
;
Turner, J. Rodney
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
Saved in:
8
Editorial: guiding directions and propositions : placing dynamics at the heart of customer experience (CX) research
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-3
Persistent link: https://www.econbiz.de/10012434360
Saved in:
9
Consumer responses to planned obsolescence
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 157-165
Persistent link: https://www.econbiz.de/10011995548
Saved in:
10
The effects of film trailers on shaping consumer expectations in the entertainment industry—A qualitative analysis
Finsterwalder, Jörg
;
Kuppelwieser, Volker G.
;
de …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 589-596
Persistent link: https://www.econbiz.de/10010027213
Saved in:
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