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Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar; Gajjar, Hasmukh; Shah, Bhavin J. - In: Journal of retailing and consumer services 59 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
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Effects of logistics service quality and price fairness on customer repurchase intention : the moderating role of cross-border e-commerce experiences
Do, Quynh Huong; Kim, Thai Young; Wang, Xueqin - In: Journal of retailing and consumer services 70 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014239880
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Logistics mode strategy of firms selling fresh products on e-commerce platforms with private brand introduction
Xu, Yuqiu; Wang, Jia; Cao, Kaiying - In: Journal of retailing and consumer services 73 (2023), pp. 1-17
Persistent link: https://www.econbiz.de/10014303135
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Retail in my pocket : replicating and extending the construct of service quality into the mobile commerce context
Kaatz, Christopher - In: Journal of retailing and consumer services 53 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012171897
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Feeling hungry? : let's order through mobile! : examining the fast food mobile commerce in China
Akram, Umair; Ansari, Aisha Rehman; Fu, Guoqun; Junaid, … - In: Journal of retailing and consumer services 56 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012389983
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New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo; Lee, Don; Cottingham, Michael; Hyun, Hyowon - In: Journal of retailing and consumer services 74 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
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QR code and mobile payment : the disruptive forces in retail
Yan, Li-Ya; Tan, Garry Wei-Han; Loh, Xiu-Ming; Hwe, Jun-Jie - In: Journal of retailing and consumer services 58 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012431174
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Investigating consumer attitudes and intentions toward online fashion renting retailing
Lee, Stacy H. N.; Chow, Pui-Sze - In: Journal of retailing and consumer services 52 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012132199
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Investigating pharmaceutical logistics service quality with refined Kano's model
Chen, Mu-Chen; Hsu, Chia-Lin; Lee, Li-Hung - In: Journal of retailing and consumer services 57 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012305901
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The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska; Hsu, Ping-Yu - In: Journal of retailing and consumer services 68 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013366370