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~isPartOf:"Journal of retailing and consumer services"
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Customer satisfaction
421
Kundenzufriedenheit
419
Consumer behaviour
353
Konsumentenverhalten
353
Beziehungsmarketing
262
Relationship marketing
262
Dienstleistungsqualität
219
Service quality
219
Einzelhandel
94
Retail trade
94
Online retailing
81
Online-Handel
81
Satisfaction
79
Customer service
49
Kundenservice
49
E-commerce
47
Electronic Commerce
47
Brand management
41
Markenführung
41
Viral marketing
41
Virales Marketing
41
Brand image
34
Markenimage
34
Beschwerdemanagement
33
Complaint management
33
Arbeitszufriedenheit
32
Customer loyalty
32
Job satisfaction
32
Confidence
31
Emotion
31
Vertrauen
31
Social Web
30
Social web
30
Internet marketing
29
Online-Marketing
29
Holiday behaviour
28
Urlaubsverhalten
28
Customer experience
27
Loyalty
27
Mobile communications
24
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491
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491
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491
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1
Fallstudie
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English
491
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Prentice, Catherine
12
Söderlund, Magnus
12
Park, Jungkun
7
Lombart, Cindy
6
Khan, Imran
5
Louis, Didier
5
Park, Eunil
5
Cambra-Fierro, Jesús
4
Kim, Min-Seong
4
Mortimer, Gary
4
Paul, Justin
4
Poncin, Ingrid
4
Quach, Sara
4
Rather, Raouf Ahmad
4
Agag, Gomaa
3
Ashill, Nicholas J.
3
Bilgihan, Anil
3
Borges, Adilson
3
Chakraborty, Shibashish
3
Eid, Riyad
3
Fazal-e-Hasan, Syed
3
Friman, Margareta
3
Han, Heesup
3
Hollebeek, Linda D.
3
Hong, EunPyo
3
Islam, Jamid Ul
3
Karande, Kiran
3
Liébana-Cabanillas, Francisco
3
Molinillo, Sebastian
3
Ngo, Liem Viet
3
Nilashi, Mehrbakhsh
3
Oikarinen, Eeva-Liisa
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Prybutok, Victor R.
3
Rokonuzzaman, Md
3
Samad, Sarminah
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Seger-Guttmann, Tali
3
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3
Shehawy, Yasser Moustafa
3
Abumalloh, Rabab Ali
2
Agarwal, Reeti
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Journal of retailing and consumer services
Tourism management : research, policies, practice
1,500
Tourism economics : the business and finance of tourism and recreation
936
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
869
Discussion paper series / IZA
768
International journal of hospitality management
712
Journal of travel and tourism marketing
677
Tourism management perspectives : TMP
671
The South African journal of economics
644
Journal of business research : JBR
548
Tourism analysis : an interdisciplinary tourism & hospitality journal
474
NBER working paper series
464
IZA Discussion Paper
428
IZA Discussion Papers
407
Working paper / National Bureau of Economic Research, Inc.
395
International journal of contemporary hospitality management
370
NBER Working Paper
369
International Journal of Contemporary Hospitality Management
355
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
315
Tydskrif vir studies in ekonomie en ekonometrie : SEE
312
Journal of hospitality marketing & management
301
MPRA Paper
296
Journal of vocational behavior
292
Tourism planning & development
289
The service industries journal
281
Working paper / World Institute for Development Economics Research
272
Development Southern Africa : quarterly journal
268
South African journal of economic and management sciences
266
CESifo working papers
263
Journal of economic behavior & organization : JEBO
260
The international journal of human resource management
248
SpringerLink / Bücher
244
Annals of tourism research : ATR ; a social sciences journal
242
Applied economics
241
Working paper
240
Cogent business & management
238
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
228
Journal of Services Marketing
223
The journal of services marketing
221
Worldwide Hospitality and Tourism Themes
215
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ECONIS (ZBW)
491
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1
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491
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1
Dimensions and outcomes of experience quality in
tourism
: the case of Port wine cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
2
The influence of
tourism
experience and well-being on place attachment
Vada, Sera
;
Prentice, Catherine
;
Hsiao, Aaron
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 322-330
Persistent link: https://www.econbiz.de/10011995638
Saved in:
3
The impact of age in the generation of
satisfaction
and WOM in mobile shopping
San-Martín, Sonia
;
Prodanova, Jana
;
Jiménez, Nadia
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 1-8
Persistent link: https://www.econbiz.de/10010503940
Saved in:
4
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
5
"From technology adoption to consumption" : effect of pre-adoption
expectations
from fitness applications on usage
satisfaction
, continual usage, and health
satisfaction
Yousaf, Anish
;
Mishra, Abhishek
;
Gupta, Anil
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648959
Saved in:
6
Ethics support through rapport : elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
Paramita, Widya
;
Zulfa, Naila
;
Rostiani, Rokhima
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012665870
Saved in:
7
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
8
Care management to improve retail customers' and employees'
satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
Saved in:
9
Adoption,
satisfaction
, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
10
Online consumer behaviour and its relationship to website atmospheric induced flow : insights into online travel agencies in China
Gao, Lingling
;
Bai, Xuesong
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 653-665
Persistent link: https://www.econbiz.de/10010388513
Saved in:
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