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~isPartOf:"Journal of retailing and consumer services"
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Subject
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Service quality
332
Dienstleistungsqualität
331
Consumer behaviour
257
Konsumentenverhalten
257
Customer satisfaction
217
Kundenzufriedenheit
217
Beziehungsmarketing
188
Relationship marketing
188
Einzelhandel
85
Retail trade
85
Customer service
58
Kundenservice
58
Online retailing
40
Online-Handel
40
Beschwerdemanagement
37
Complaint management
37
India
35
Indien
35
Dienstleistungssektor
27
Satisfaction
27
Service industry
27
Emotion
26
E-commerce
25
Electronic Commerce
25
Viral marketing
25
Virales Marketing
25
Customer loyalty
24
Brand management
20
Customer integration
20
Kundenintegration
20
Ladengestaltung
20
Markenführung
20
Store design
20
Brand image
19
Customer experience
19
Markenimage
19
Confidence
18
Quality management
18
Qualitätsmanagement
18
USA
18
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1
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373
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1
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374
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374
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1
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1
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1
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English
374
Author
All
Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
6
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Das, Gopal
3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Vázquez-Carrasco, Rosario
3
Adil, Mohd
2
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Borders, Aberdeen Leila
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Cambra-Fierro, Jesús J.
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
Dash, Ganesh
2
Davari, Arezoo
2
Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
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Published in...
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Journal of retailing and consumer services
The Indian economic journal
1,271
The Indian journal of economics
1,165
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,069
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
939
NBER working paper series
925
Working Papers / eSocialSciences
888
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
885
Discussion paper series / IZA
819
The Asian economic review : journal of the Indian Institute of Economics
798
Working paper / National Bureau of Economic Research, Inc.
793
NBER Working Paper
747
Economic developments in India : quarterly update : analysis, reports, policy documents
739
Indian journal of agricultural economics
680
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
662
MPRA Paper
653
Working paper
631
IZA Discussion Papers
623
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
594
International journal of productivity and quality management : IJPQM
593
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
523
Economic affairs : quarterly journal of economics
501
The TQM journal : the international review of organizational improvement
498
International journal of quality & reliability management
492
International Journal of Quality & Reliability Management
477
IZA Discussion Paper
472
SpringerLink / Bücher
455
Global business review
442
International journal of hospitality management
442
Policy research working paper : WPS
437
Economics of education review
435
Journal of business research : JBR
428
International journal of production research
421
Margin : quarterly journal of the National Council of Applied Economic Research
391
International journal of Indian culture and business management
386
Praj̄nȧn : journal of social and management sciences
385
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
370
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
352
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
350
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ECONIS (ZBW)
374
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1
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374
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1
Students as customers in higher education : the (controversial) debate needs to end
Guilbault, Melodi
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 295-298
Persistent link: https://www.econbiz.de/10011801989
Saved in:
2
In-store
quality
(in)congruency as a driver of perceived legitimacy and shopping behavior
Chaney, Damien
;
Lunardo, Renaud
;
Saintives, Camille
- In:
Journal of retailing and consumer services
24
(
2015
),
pp. 51-59
Persistent link: https://www.econbiz.de/10010528609
Saved in:
3
The influence of guanxi on physical distribution service
quality
availability in e-commerce sourcing fashion garments from China
Towers, Neil
;
Xu, Kiki
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 126-136
Persistent link: https://www.econbiz.de/10011434125
Saved in:
4
The role of e-service
quality
management in the delivery business value
Doherty, Neil F.
;
Shakur, Mahani
;
Ellis-Chadwick, Fiona
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
Saved in:
5
Robotic service
quality
: scale development and validation
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012648963
Saved in:
6
Quality
of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
7
The effects of service
quality
, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir
;
Al Halbusi, Hussam
;
Thurasamy Ramayah
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
Saved in:
8
Platform
quality
factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
9
Investigating pharmaceutical logistics service
quality
with refined Kano's model
Chen, Mu-Chen
;
Hsu, Chia-Lin
;
Lee, Li-Hung
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012305901
Saved in:
10
Multichannel integration
quality
: a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
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