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~isPartOf:"Journal of retailing and consumer services"
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Relationship marketing
583
Beziehungsmarketing
582
Consumer behaviour
572
Konsumentenverhalten
572
Customer satisfaction
421
Kundenzufriedenheit
419
Dienstleistungsqualität
262
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262
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Retail trade
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Prentice, Catherine
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Park, Jungkun
9
Agag, Gomaa
7
Louis, Didier
7
Hollebeek, Linda D.
6
Klaus, Philipp
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5
Kuppelwieser, Volker
5
Molinillo, Sebastian
5
Quach, Sara
5
Thaichon, Park
5
Abdelmoety, Ziad Hassan
4
Borges, Adilson
4
Cambra-Fierro, Jesús
4
Das, Gopal
4
Fazal-e-Hasan, Syed
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Han, Xiaoyun
4
Loureiro, Sandra Maria Correia
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Nilashi, Mehrbakhsh
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Pantano, Eleonora
4
Poncin, Ingrid
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Prybutok, Victor R.
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Rokonuzzaman, Md
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Algharabat, Raed
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Alnawas, Ibrahim
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Antwi, Collins Opoku
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Arndt, Aaron D.
3
Baier, Daniel
3
Bala, Pradip Kumar
3
Benkenstein, Martin
3
Bilgihan, Anil
3
Carlson, Jamie
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Journal of retailing and consumer services
Journal of business research : JBR
1,177
SpringerLink / Bücher
1,161
Industrial marketing management : the international journal for industrial and high-tech firms
612
International journal of hospitality management
551
Springer eBook Collection
351
The service industries journal
334
Strategic management journal
314
The journal of services marketing
311
Gabler Edition Wissenschaft
280
Journal of Services Marketing
275
Technological forecasting & social change : an international journal
267
Journal of strategic marketing
258
The journal of business & industrial marketing
256
Tourism management : research, policies, practice
256
Journal of the Academy of Marketing Science
245
International journal of contemporary hospitality management
234
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
European Journal of Marketing
231
Journal of travel and tourism marketing
227
Europäische Hochschulschriften / 5
225
Journal of hospitality marketing & management
215
Cogent business & management
214
Harvard business review : HBR
213
Long range planning : LRP ; international journal of strategic management
206
Harvard-Business-Manager : das Wissen der Besten
204
Springer eBook Collection / Business and Economics
188
International journal of production economics
186
Business horizons
184
International Journal of Bank Marketing
176
Management decision : MD
176
International journal of electronic customer relationship management : IJECRM
173
Journal of business ethics : JOBE
170
Journal of service research : JSR
168
Asia Pacific journal of marketing and logistics
163
Journal of marketing
160
Journal of business strategy
158
Journal of Business & Industrial Marketing
157
European journal of marketing : EJM
155
Services marketing quarterly
153
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ECONIS (ZBW)
765
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1
Correlations between external knowledge and the knowledge chain as impacting service quality
Tseng, Shu-mei
- In:
Journal of retailing and consumer services
19
(
2012
)
4
,
pp. 429-437
Persistent link: https://www.econbiz.de/10009571279
Saved in:
2
Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
4
,
pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
Saved in:
3
Key influencers and inhibitors on adoption of the Internet for banking
Durkin, Mark
;
Jennings, Deirdre
;
Mulholland, Gwyneth
; …
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 348-357
Persistent link: https://www.econbiz.de/10003742275
Saved in:
4
Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
Saved in:
5
Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
Bridson, Kerrie
;
Evans, Jody
;
Hickman, Melissa
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 364-374
Persistent link: https://www.econbiz.de/10003742277
Saved in:
6
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
7
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
8
Relationship marketing in A B2C context : the moderating role of personality traits
Adjei, Mavis T.
;
Clark, Melissa N.
- In:
Journal of retailing and consumer services
17
(
2010
)
1
,
pp. 73-79
Persistent link: https://www.econbiz.de/10003938077
Saved in:
9
The impact of new technologies on customer satisfaction and business to business customer relationships : evidence from the soft drinks industry
Ryding, Daniella
- In:
Journal of retailing and consumer services
17
(
2010
)
3
,
pp. 224-228
Persistent link: https://www.econbiz.de/10003978382
Saved in:
10
The role of interactivity in e-tailing : creating value and increasing satisfaction
Yoo, Weon Sang
;
Lee, Yunjung
;
Park, Jungkun
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 89-96
Persistent link: https://www.econbiz.de/10003956340
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